Broadridge is seeking a Product Owner to lead product backlog ownership and continuous prioritization for assigned iJoin platform capabilities. This role translates retirement-industry strategy and market needs into actionable requirements for cross-functional delivery teams, with a focus on compliance, data accuracy, and client-specific customization.
Key Responsibilities
- Own, manage, and continuously prioritize the product backlog for assigned iJoin products or platform capabilities
- Translate business objectives, client needs, participant engagement goals, and product strategy into epics, features, and user stories
- Develop detailed requirements and acceptance criteria that support scalable, high-quality engineering delivery
- Partner with Product Management to align backlog priorities with roadmap goals, client needs, and retirement market opportunities
- Collaborate with engineering, QA, UX/design, data, and implementation teams to prepare sprint-ready work and maintain shared understanding
- Act as the primary day-to-day product decision-maker for the scrum team
- Support delivery of capabilities including participant communications, digital enrollment journeys, retirement readiness engagement, plan education, personalization, reporting, and administrative workflows
- Ensure retirement industry requirements, business rules, and operational processes are accurately reflected in product requirements
- Balance configurable client-specific needs with broader platform scalability and product consistency
- Validate completed work against requirements and acceptance criteria and support release readiness
- Work with client success, implementation, operations, and sales teams to collect feedback and improve product functionality
- Identify delivery risks, dependencies, and process gaps early and drive resolution
- Use customer feedback, usage data, and operational insights to improve prioritization and feature definitions
- Participate in Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives
- Contribute to continuous improvement in product delivery practices, requirement quality, and cross-functional collaboration
Required Qualifications
- 5+ years of experience in a Product Owner, Business Analyst, Product Manager, or similar product delivery role
- Experience owning and prioritizing a product backlog in an Agile/Scrum software development environment
- Ability to translate business and client requirements into user stories, process flows, and acceptance criteria
- Comprehensive experience working in and around recordkeeping systems, in particular FIS Relius and/or OMNI (required)
- Experience working closely with software engineering teams delivering web-based or SaaS products
- Strong communication and stakeholder management across technical and non-technical teams
- Strong analytical, organizational, and problem-solving capabilities
- Experience with tools such as Jira, Confluence, Azure DevOps, or similar platforms
- Ability to manage competing priorities and make informed trade-off decisions
- Bachelor’s degree or equivalent professional experience
- Experience in the retirement, financial wellness, wealth management, employee benefits, or broader financial services industry
- Familiarity with retirement plan participant journeys, enrollment experiences, plan communications, or engagement programs
- A comprehensive understanding of recordkeeper, advisor, employer, or plan sponsor ecosystems
- Experience working with configurable SaaS platforms and client-specific implementations
- Familiarity with regulated product environments, data privacy requirements, and audit-conscious delivery practices
- Experience with API integrations, data exchanges, reporting, or platform interoperability
- Hands-on experience with the iJoin platform (definite plus)
- Certified Scrum Product Owner (CSPO) or similar Agile certification
- Experience supporting B2B2C digital solutions
Technologies
- FIS Relius
- OMNI
- Jira
- Confluence
- Azure DevOps
Compensation and Location
Location: New York, NY (onsite)
Compensation range: USD 100,000 - 135,000 per year
Bonus eligible: Yes
AI Use in Hiring
As part of the recruiting process, Broadridge may use technology, including AI-based tools, to help review and evaluate applications. These tools are used only to support recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Attempts to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Equal Opportunity and Disability Assistance
Broadridge provides equal employment opportunities to all associates and applicants without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics under applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, contact 888-237-7769 or email BRcareers@broadridge.com.
