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Job Description

Columbus based and onsite with JPMorgan Chase, this role centers on strengthening compliance controls for the Electronic Communications Archive platform. You will help transform regulatory and control requirements into tangible backlog work, partnering across Legal, Compliance, Controls, Technology, Risk, and Operations to boost platform resilience, governance, and actionable insights. The position comes with a comprehensive benefits package and support for professional growth, reflecting a culture that values thoughtful risk management and cross functional collaboration.

Benefits

  • Base salary
  • Commission-based pay and/or discretionary incentive compensation (cash and/or forfeitable equity)
  • Comprehensive health care coverage
  • On site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching

Responsibilities

  • Own the strategic direction for the product area, defining multi quarter priorities and outcomes that reflect risk and control impact, regulatory alignment, resiliency, and user needs, while achieving alignment across stakeholders.
  • Manage the backlog end to end, overseeing intake and triage, writing clear user stories and acceptance criteria, preserving traceability, and keeping documentation governance-ready.
  • Coordinate delivery across releases and dependencies with technology and delivery leads, planning, sequencing, cutovers, and change approvals; ensure UAT and control aligned validation are performed and evidenced.
  • Embed compliance and controls by design by translating regulatory and internal control requirements into concrete requirements, test evidence, decision records, and ongoing operating processes, in partnership with Compliance, Controls, and Audit.
  • Monitor the operational health of your scope, track performance and control signals, manage escalations, and drive root cause fixes to reduce recurring operational risk.
  • Prepare executive ready materials for governance forums, surface risks and decisions early, and drive timely resolution of roadblocks.
  • Advance continuous improvement through data and automation by identifying opportunities to simplify workflows, improve reporting and metrics, reduce manual effort, and increase transparency and control reliability.

Requirements

  • 8+ years in product and/or program management roles in financial services or other highly regulated environments, including titles such as Product Owner, Product Manager, Scrum Master, Agility Lead, or Delivery Lead.
  • 2+ years of direct experience working in or closely with Compliance, Controls, Risk, or Audit (e.g., control design/testing, issue management, regulatory/audit responses, control aligned change governance).
  • Proven ability to own a defined product or process area, including roadmap decisions, backlog priorities, and release readiness, with discipline around stability, traceability, and control outcomes.
  • Strong requirements and documentation capabilities, including user stories, acceptance criteria, process flows, and decision logs suitable for governance scrutiny.
  • Delivery execution strength across UAT, dependency management, and change governance, capable of advancing work through ambiguity and competing priorities.
  • Executive ready communication skills, delivering concise narratives, clear asks and decisions, and data backed status updates for senior stakeholders.
  • Proficiency with Jira and Confluence and standard reporting tools; comfort with controlled data sources and metrics to support governance.

Technologies

  • Jira
  • Confluence

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