Digital Banking Product Manager

First Interstate Bank is looking for a Digital Banking Product Manager to define, deliver, and continuously improve digital banking products that support the Bank’s strategic goals. This onsite role in Louisville, CO is an end-to-end product ownership position across deposits, lending, digital banking, and payment solutions, with a strong focus on performance, adoption, and client experience.

What you’ll deliver

• Own the full product lifecycle from discovery and roadmap through launch, performance management, and continuous enhancement for assigned products.
• Shape product vision, objectives, success metrics, and value propositions for deposits, loans, digital services, and payment offerings.
• Lead product discovery, business analysis, and requirements to identify client, business, and operational needs, then translate insights into actionable, value-driven solutions.
• Develop and manage product roadmaps aligned to organizational objectives and long-term goals.
• Drive hands-on execution for critical work products, project plans, milestones, and issue resolution, including coordination with vendor(s) to achieve expected outcomes.
• Use competitive insights to deliver a best-in-class digital and product experience for clients.
• Monitor emerging trends, market insights, and competitive developments to find opportunities to optimize and innovate digital capabilities and payment experiences.

Faster payments and measurable outcomes

• Support and help lead evaluation, development, and implementation of faster payment initiatives, including FedNow, RTP, tokenized deposits, cross-border payments, and emerging payment technologies.
• Translate business objectives, client insights, and operational needs into product strategies, roadmaps, business requirements, and prioritized backlogs.
• Manage delivery of product enhancements and digital capabilities, providing updates on progress, dependencies, risks, and outcomes.
• Champion data-driven decision-making by monitoring product performance, client adoption, and KPIs, using analytics to measure success and guide product investments.
• Increase adoption and engagement through internal enablement and customer education strategies.

How you’ll ensure product integrity

• Ensure compliance with security, accessibility, and regulatory standards for all products and solutions.

What you bring

• 7+ years of experience in product management, digital strategy, or financial services.
• Strategic, analytical approach with strong problem-solving skills.
• Ability to translate complex business needs into actionable product strategies that deliver results.
• Experience developing business requirements, business cases, and product strategies; experience managing product roadmaps and cross-functional initiatives.
• Strong communication skills to present product vision, business value, and recommendations to stakeholders and leadership to gain alignment and approval.
• Experience using product analytics tools for data-driven decision-making and performance optimization.
• Strong understanding of banking operations, the regulatory environment, and client experience principles.
• Payments background preferred, including familiarity with Zelle, FedNow, RTP, early pay ACH, Account to Account Payments, and Person to Person Payments.
• Knowledge of technical aspects of Online and Mobile Banking, Online Account Opening platforms, and faster payment platforms such as Payment Hubs for A2A and P2P; ability to design and integrate a user-friendly customer experience.
• Ability to use analytics tools such as Google Analytics to measure results.
• Initiative and independent judgment to balance competing priorities, manage dependencies, and drive projects forward.
• Bachelor’s Degree in Business, Marketing, or a related field required; Master’s Degree preferred.

Useful technologies

• APIs, Google Analytics
• Online Banking, Mobile App, Online Account Opening platforms
• Payment Hubs
• FedNow, RTP, Zelle, early pay ACH

Compensation & benefits

• Anticipated pay range: $107,910 to $178,090 per year (in CO), depending on job-related knowledge, skills, experience, education, and geographic location.
• Annual discretionary cash and stock bonuses (in addition to base salary and benefits).
• Generous Paid Time Off: PTO in addition to paid federal holidays, with new hires accruing at .069 hours per hour worked (approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays.
• 401(k) retirement plan with 6% match.
• Base salary and benefits: medical, dental, vision.
• Short-term and long-term disability benefits and life insurance.
• Flexible spending accounts and a Health Savings Account.
• Employee assistance program.
• Student debt employer repayment program.

Working environment

• Typical work hours: M-F (8-5)
• Regular and predictable attendance required
• Dexterity of hands/fingers to operate keyboard and mouse: frequently
• Sitting: frequently; Standing: occasionally
• Noise level: moderate