Fine Jewelry Product Operations Coordinator

The Fine Jewelry Product Operations Coordinator is a highly organized, tech-forward role that supports the Product and Data Operations team by coordinating product data, inventory, reporting, and digital assets. This on-site position in Los Angeles collaborates with the Product Operations Manager to maintain accurate product information in a fast-paced environment, with opportunities to grow into product operations, merchandising, or data management. Compensation is USD 24 per hour.

Responsibilities

• Retag jewelry and inventory as needed to ensure accurate categorization.
• Coordinate restocking of diamond essentials with inventory teams.
• Assist with replenishment planning and coordination to maintain optimal stock levels.
• Select product assortments for sales, marketing, and merchandising initiatives.
• Support system updates and maintain product data across internal platforms.
• Maintain accurate product information across internal systems.
• Audit product data for completeness and accuracy, identifying gaps.
• Identify and correct product data discrepancies with precision.
• Pull, validate, and distribute weekly business reports every Monday.
• Leverage AI tools such as Claude and ChatGPT, along with reporting systems, to automate recurring reports and improve efficiency.
• Identify opportunities to enhance reporting processes through automation and system improvements.
• Create and update PDF product catalogs for jewelers and website use.
• Coordinate website image requests and liaise with internal teams to ensure current product assets.
• Fulfill customer requests for high-resolution product images.
• Coordinate requests for customer product videos on behalf of leadership.
• Prepare, pack, and ship physical catalogs to customers and sales representatives.
• Coordinate batch catalog shipments with the catalog fulfillment center to ensure timely delivery.
• Serve as the secondary coordinator for SPIFF program administration.
• Support cross-functional initiatives between Product, Sales, Marketing, and Operations.
• Assist with product launches, data projects, and other operational initiatives as assigned.

Requirements

• Highly organized with exceptional attention to detail.
• Fast and capable learner, comfortable adopting new software and systems.
• Proficient in Microsoft Excel, including basic formulas, filtering, and sorting.
• Strong written and verbal communication skills.
• Excellent time management and prioritization capabilities.
• Self-motivated with strong problem-solving abilities.
• Comfortable working in a fast-paced environment.

Technologies

• Claude
• ChatGPT
• Microsoft Excel
• Power BI
• Asana
• ERP
• PIM
• e-commerce systems

Benefits

• Paid parking
• Paid time off
• Monthly team events
• Growth opportunities
• Annual performance review bonus
• 401(k) match
• Health insurance
• Dental insurance
• Vision insurance

Work Location

On-site in Los Angeles, California