Own and evolve Gen Digital’s shared identity and entitlement platform that multiple product teams build on across consumer brands.

Define and own requirements for the shared identity and entitlement model, including how members, roles, and access are defined and how the structure scales.
Make durable platform decisions that downstream teams rely on, with an understanding that early architecture choices are difficult to reverse later.
Build and maintain a roadmap that balances technical feasibility, cross-team demand, and long-term extensibility.
Act as a connector between engineering and multiple product teams, bridging differing priorities and context.
Run cross-team alignment discussions, determine when to escalate versus resolve, and keep decision-making moving without needing to own every team involved.
Write PRDs engineering teams can execute from, minimizing the need for follow-up meetings to address edge cases.
Close open architectural decisions instead of deferring them for later ownership.
Communicate platform strategy and tradeoffs clearly to audiences spanning engineers through senior leadership.
Produce crisp written outputs including specs, strategy memos, and executive updates that stakeholders can read and act on.

5–8+ years of product management experience, including meaningful ownership of platform or infrastructure products such as identity, entitlements, licensing, access management, or adjacent areas; consumer feature work alone is not sufficient.
Strong technical fluency, including comfort reading API contracts and data models and reasoning about platform decisions with long-term consequences.
Proven ability to drive cross-functional alignment across teams you do not control.
Exceptional written and verbal communication, with the ability to write for both technical and non-technical audiences and present confidently to senior stakeholders.

Experience building a platform capability adopted by multiple product teams or business units, not only your own.
Background specifically in identity, access management, or entitlement/licensing systems.
Experience in a multi-brand or multi-business-unit environment, navigating competing priorities across teams.

Lead Product Manager, Multi-User Platform

Job Description