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Job Description

Build and deliver a roadmap for AirKey with Capital One, where you’ll connect product strategy to real outcomes across design, business, technology, and external clients. This onsite role in San Francisco places you at the center of a high-impact product that uses proprietary, patented technology to help reduce fraud and improve customer engagement for banks and other third parties.

AirKey is a new method of authentication that effectively turns a payment card into a hardware authenticator. The AirKey team is building a new commercial business on top of this technology, operating with a startup mindset within Capital One.

What you’ll do

  • Partner closely with design, business, tech, and external clients to drive a portion of the AirKey product roadmap, aligned to the needs of the commercialization sales cycle.
  • Deliver both frontend and backend capabilities to create strong end user and client experiences.

What you’ll bring

  • Comfort working in a high touch, high volume environment, with strengths in communication, judgment, and client focus, plus fast learning and strong multitasking in an adaptive setting.
  • The ability to operate with minimal supervision and apply professional judgment on decisions that affect user experience.
  • Ability to establish and maintain credibility with cross-functional stakeholders.
  • Education aligned to one of the following pathways:
    • A Bachelor’s or Master’s degree in a quantitative field (including Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field) or in Business or Marketing, with the expectation that the required degree will be obtained on or before the scheduled start date; or
    • A Bachelor’s degree in any field plus at least 3 years of Product Management experience.

Team and product philosophy

This role sits within the Emerging Payments & AirKey group. You will work within a product framework that emphasizes:

  • Human Centered, obsessing over internal and external customer needs
  • Business Focused, delivering outcomes through leverage and execution excellence
  • Technology Driven, using technology for resilient near term and long term value
  • Integrated Problem Solving, resolving complex problems while mitigating product risks
  • Transformational Leadership, aligning cross functional teams around customer problems

Preferred qualifications

  • Experience translating business strategy and analysis into consumer facing digital products
  • Payments industry experience, particularly transaction data
  • Experience with Agile product management

Location: San Francisco, CA (onsite)  |  Compensation: USD 179,700 - 205,100 per year  |  Experience: 3+ years

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