Principal Product Manager - Tech, Digital Acceleration

Amazon.com Services LLC is building the next phase of digital experiences through Amazon Digital Acceleration, which powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, among other digital businesses. In this role, you will shape post-purchase subscription management across Amazon.com and the mobile app, partnering with UX, engineering, and 35+ digital client teams to deliver a unified, transparent, customer-first experience.

This position is based in Bellevue, WA (onsite) and offers USD 179,900 - 243,400 per year. The role requires 10+ years of end-to-end product delivery experience and a Bachelor’s degree.

Responsibilities

• Own the product vision and roadmap for post-purchase subscription management, turning customer insights and business priorities into a sequenced strategy across a 1–3 year horizon.
• Lead cross-functional alignment across 35+ digital client teams, along with UX, engineering, and legal, to deliver standardized capabilities while allowing thoughtful customization where it creates clear customer value.
• Drive data-driven experimentation, designing and executing Weblabs and A/B experiments to validate product decisions, measure customer impact, and iterate based on statistically significant results.
• Partner with UX to define best-in-class UI enhancements and translate customer insights and product strategy into intuitive, high-quality interface improvements on Amazon.com and mShop.
• Create precise feature requirements, partnering across multiple engineering organizations to accelerate delivery, resolve technical dependencies, and support high-quality, on-time execution.
• Make and manage trade-off decisions with rigor, using customer experience principles and business metric guardrails, escalating when necessary.
• Improve platform scalability by increasing adoption of reusable UI components, display-ready APIs, and standardized workflows to reduce deployment time and enable faster innovation.

Requirements

• Bachelor’s degree
• 10+ years of end to end product delivery experience
• Experience owning and driving roadmap strategy and definition
• Experience delivering features and handling product trade-offs
• Experience in technical product management

Preferred Qualifications

• Experience working directly with engineers on product enhancements
• Experience leading cross-organizational programs, setting and holding teams and individuals to timelines and deliverables without explicit authority
• Experience working with and influencing senior-level stakeholders

Benefits

• Sign-on payments and restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance) and option for Supplemental life plans
• EAP, Mental Health Support, and Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave