Product Manager

Barnes & Noble Education, Inc. is seeking a Product Manager for Academic Products who will own the vision and drive the end-to-end lifecycle of solutions that meet student and institution needs. This hybrid role in Florham Park, NJ offers a salary range of USD 110,000 to 115,000 per year and requires a minimum of three years in product management to lead cross-functional efforts that deliver tangible business impact.

Responsibilities

• Own the product vision, strategy, and roadmap by translating customer insights, market dynamics, and competitive intelligence into prioritized initiatives that advance business goals.
• Act as the voice of the customer, deeply understanding user needs, behaviors, and pain points through research, direct engagement, and data analysis.
• Manage the full product lifecycle from discovery and validation to launch and iteration, ensuring solutions deliver value to both customers and the business.
• Define and monitor key success metrics such as adoption, engagement, retention, and revenue, using data-driven insights to optimize performance.
• Collaborate across UX, engineering, operations, and marketing to align priorities, drive execution, and clearly communicate strategy and trade-offs to stakeholders.
• Identify opportunities for innovation and develop new features and initiatives that enhance customer value and differentiate the product in the market.
• Make informed trade-offs by balancing customer needs, technical feasibility, and business priorities in a dynamic environment.
• Promote a customer-centric mindset across teams, ensuring decisions are grounded in evidence and insight.
• Additional responsibilities as required.

Requirements

• Three to five years of product management experience in a SaaS or software environment, with ownership of a product or feature set and accountability for its success.
• Proven ability to lead cross-functional teams including UX, engineering, and operations to define, build, and launch high-impact features.
• Strong experience with customer and user research, discovery techniques, and defining success metrics to guide product decisions and optimize outcomes.
• Demonstrated ability to identify new opportunities, drive innovation, and deliver products that create measurable customer and business value.

Technologies

• JavaScript

Benefits

• Health, dental, and vision coverage
• 401(k) with an annual discretionary match
• Life insurance
• Commuter benefits
• Paid time off and holidays
• Comprehensive benefits package

Education — It's in Our DNA

At Barnes & Noble Education, we strive to create a better, more inclusive and smarter world by supporting all who work in education. As a leading solutions provider for the education sector, we focus on affordability, accessibility, and achievement across hundreds of institutions nationwide, helping millions of students prepare for classroom success and beyond. Our teams collaborate to elevate lives through education.

How You'll Make an Impact

• Own the product vision, strategy, and roadmap, turning customer insights, market trends, and competitive intelligence into prioritized initiatives that drive business outcomes.
• Be the voice of the customer by deeply understanding user needs, behaviors, and pain points through research, engagement, and data analysis.
• Lead the end-to-end product lifecycle from discovery through iteration to ensure customer and business value.
• Define and track key metrics such as adoption, engagement, retention, and revenue, using data-driven insights to optimize performance.
• Partner with UX, engineering, operations, and marketing to align priorities, drive execution, and communicate strategy and trade-offs to stakeholders.
• Identify opportunities for innovation and develop features and initiatives that boost customer value and market differentiation.
• Make informed trade-offs balancing customer needs, technical feasibility, and business priorities in a dynamic environment.
• Champion a customer-centric mindset across teams, grounding decisions in evidence and insight.

Our Commitment to Diversity, Equity, & Inclusion

At Barnes & Noble Education, we empower everyone and aim to support students, faculty, and schools while evolving to meet the needs of a changing education landscape. We foster an environment where diversity and individuality are celebrated. Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer, and qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion, or sexual orientation.