Product Manager

Alarm.com is seeking a Product Manager to join its Hardware and Devices team in Tysons Corner, VA. In this role, you will take ownership of end-to-end product experiences that support security and IoT solutions, partnering closely with engineering, marketing, sales, support, and external technology teams.

Working onsite, you will connect customer needs to product execution, from hardware capabilities in the home or business through cloud-based data aggregation and distribution, and onward to the interfaces customers use across in-home panels and mobile platforms.

What you’ll do

• Become the product expert and liaison for your area of expertise
• Own the end-to-end experience for a product and its underlying features
• Coordinate with cross-functional teams to assess goals, priorities, and strategy
• Drive the product development life cycle, including writing product specifications, testing new features, managing beta programs, and creating documentation
• Support existing products across Alarm.com interfaces including in-home panels, Web, iPhone and iPad, Android, and others
• Develop and maintain relationships with Alarm.com technology partners, vendors, and customers
• Partner with engineering to facilitate product feature development
• Apply a full-stack understanding of the technology, from hardware to cloud data workflows and third-party integrations
• Ensure revenue and customer satisfaction goals are met for your projects
• Work with engineering, support, sales, and high-profile partners to resolve product issues
• Manage go-to-market strategy for new products, collaborating with product designers, marketing, sales, and other teams, educating stakeholders, and delivering product presentations
• Conduct market research by gathering customer feedback and analyzing the market landscape
• Champion enhancements to existing products
• Perform other duties as assigned

What you bring

• Minimum B.S. or B.A. from a competitive school with strong academic performance (technical degree is a plus)
• 1-3 years of work experience in technology, product management, project management, or related fields
• Hardware product experience strongly desired
• Highly motivated, resourceful self-starter able to deliver results
• Strong quantitative, analytical, and critical thinking abilities
• Ability to synthesize research to drive product strategy and decision-making
• Excellent written and oral communication skills
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Passion for consumer technology and interest in learning complex products and technologies
• Strong computer skills, including Excel, Word, and PowerPoint
• Experience using AI tools for research, writing, and data analysis is a plus
• General knowledge of business, economics, and/or finance
• Exposure to hardware/electronics, cloud-based software, cellular/wireless technology, and smart home automation is a plus
• Product lifecycle management, need-finding, customer interviews/feedback, and product requirements gathering is a plus

Compensation and location

• Location: Tysons Corner, VA (onsite)
• Salary: USD 90,000 - 110,000 per year

Tools and technologies

• Excel
• Word
• PowerPoint
• AI tools

Benefits

• Medical plans with company subsidies
• Health Savings Account (HSA) with a company contribution
• 401(k) with employer match
• Paid vacation that increases with tenure
• Paid holidays
• Wellness time
• Paid maternity and bonding leave
• Company-paid disability and life insurance
• Collaborative and casual work environment

About Alarm.com’s work style

• Employees work from the office 4 days a week
• Alarm.com emphasizes collaboration and an in-person team dynamic
• The company values a culture centered on community and camaraderie, described through the principle “Keep It Fun”

Note to third-party agencies

• Alarm.com is not accepting resumes from recruiters or employment agencies for this position
• If a resume or candidate referral is received from a third-party recruiter or agency without a previously signed agreement, the company reserves the right to pursue and hire candidate(s) without any financial obligation to the agency
• Agencies interested in working with Alarm.com should email company information and standard agreement to [email protected]