Product Manager

Gartner is seeking a Product Manager for its Global Product Management team to support the CIO product portfolio. This hybrid role in Stamford, CT focuses on CIO product utilization, performance, and the evolution of client needs, with responsibilities spanning product innovation, lifecycle management, and cross-functional execution.

Role Summary

In this position, you will work to improve how clients use Gartner’s CIO-related offerings, support product performance, and align product development with changing client expectations. The role includes conceptualizing and launching client-focused products, using technology and data-driven capabilities, and driving both commercial outcomes and client satisfaction across Gartner.

Responsibilities

• Build deep expertise in client needs, capturing feedback to inform and improve product offerings
• Translate client insight into product concepts and drive the build and launch of products tailored to specific client roles
• Create technology and data-driven features that deliver measurable value for clients
• Pilot products or features as needed, including identifying and analyzing key business metrics to determine what drives success and what creates obstacles, then implementing enhancements
• Project manage development from concept through launch, maintaining focus on ongoing impact and metric tracking after release
• Analyze product performance, adoption, growth, and customer satisfaction and retention, leading problem-solving efforts to remove obstacles
• Provide regular updates to top executives and participate in collaborative brainstorming and problem-solving with Research, Product Management, Sales, Services, and Technology
• Drive commercial success while ensuring strong client satisfaction

Requirements

• Bachelor’s degree required; experience in data analytics is a plus
• 3+ years of progressive business experience, including experience in product management
• Outstanding written and verbal communication skills
• Strong quantitative and qualitative business analytic skills, with the ability to convert analysis into actionable recommendations that demonstrate measurable business impact
• Intellectual curiosity, resourcefulness, comfort in ambiguity, strong organization skills, and a growth mindset, with a client-centered focus
• Ability to influence cross-functional teams at all levels in a matrixed environment
• Bias for action, including balancing tradeoffs and being willing to take initiative to get things done
• Ability to thrive in a feedback-driven culture that supports stretching beyond one’s comfort zone

Location and Compensation

• Location: Stamford, CT (hybrid)
• Salary: USD 86,000 - 118,000 per year
• Minimum experience: 3 years

Benefits

• Competitive salary
• Generous paid time off policy
• Charity match program
• Medical, Dental & Vision Plans
• Parental Leave
• Employee Assistance Program (EAP)
• 401K matching and more
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities