Product Manager – Data Center Thermal Management

Own product strategy and lifecycle execution for data center liquid cooling and thermal management solutions in a hybrid role in Pennsylvania or Milwaukee.

Responsibilities

• Manage end-to-end lifecycle and business results for an assigned product line.
• Build product roadmaps and strategic business plans, prioritizing actions that drive growth.
• Lead strategy within the area of influence with focus on business and profit growth.
• Manage legacy products, services, and offerings while developing innovative solutions and business models.
• Drive product profitability and pursue positive financial results.
• Collect and analyze economic, financial, market, and industry information, including market share, ROI, IRR, and NPV.
• Apply pricing strategies aligned to broader business strategy, assessing pricing impacts and supporting customer segmentation, win-loss, and price-realization analysis.
• Maintain a competitive database of products, services, and offerings.
• Translate value propositions into business cases that support growth.
• Provide application information to Marketing to support collateral development and help establish industry relationships.
• Support channel partners and build relationships with key customers.
• Maintain a customer-centric approach to product, service, and offering management.
• Communicate findings and implications clearly, explaining why information matters and driving resulting actions.
• Partner with cross-functional teams to support key business projects and programs, ensuring alignment on scope, objectives, schedule, and budget.
• Support development of project and program budgets.

Product scope

• Expand liquid cooling platforms for data centers, including CDUs, modular liquid cooling platforms, sidecars, Secondary Fluid Networks (SFNs), manifolds, and the broader end-to-end liquid cooling portfolio.
• Lead strategy, development, and lifecycle management for liquid cooling platform products and systems.

Requirements

• Bachelor’s degree in business, marketing, engineering, or a related field (or equivalent experience).
• 10 years of professional experience, including 2 to 3 years in product, service, or offering management.
• Experience providing direction and leadership to highly educated engineering teams.
• Experience partnering with Sales and business leadership, presenting product performance, cost, pricing, competitive benchmarking, and market trend analyses to influence strategic decisions.
• Ability to gather and analyze economic, financial, market, and industry information.
• Ability to take calculated risks using facts, data, and scenario-planning tools.
• Strong attention to detail, commitment to quality, and results-driven, customer-focused approach.
• Strong written, editing, and presentation skills to explain complex issues succinctly, logically, and persuasively.
• Ability to travel.

Preferred qualifications

• MBA or another graduate degree, or an equivalent combination of education and work experience.
• Strong understanding of data center design, operations, and advanced thermal management technologies.
• High-level understanding of market trends in the data center or a related industry.
• Experience engaging with customers, gathering voice-of-customer insights, and managing complex customer issues.
• Strong VOC capabilities, turning customer experiences into implications for new product introductions, trade-offs, and growth opportunities.
• Understanding of strategic and market levers used to build successful growth plans.
• Ability to understand and implement transactional pricing recommendations.
• Basic understanding of value pricing and value-capture models.
• Basic understanding of budgeting and key financial indicators, including ROI, IRR, and NPV.
• Ability to follow established guidelines and processes, including capital requests.
• Basic understanding of business models such as subscriptions, product or service delivery, and distribution.
• Working knowledge of the industries and applications supported by the product, service, or offering.
• Understanding that strategy is ongoing rather than a one-time event.
• Ability to prioritize the actions that matter most in business and strategic planning, including the ability to say no when appropriate.

Work location

• Hybrid position based in New Freedom, Pennsylvania, or Milwaukee, Wisconsin.
• Expected to work from the office at least three days per week.
• Candidates must live within commuting distance of one of these locations or be willing to relocate.

Compensation and benefits

• Hiring salary range: $125,000.00–$160,000.00 USD annually.
• Salary determined based on education, experience, knowledge, skills, and abilities; internal equity; and alignment with market data.
• Competitive benefits package including 401K, medical, dental, and vision care (available day one).
• Comprehensive bonus program.
• Three weeks paid vacation in a calendar year, holidays, sick time, and three PTO days in a calendar year.
• Extensive product and on-the-job/cross training opportunities.
• Encouraging and collaborative team environment.
• Dedication to safety through Zero Harm policy.
• Providing scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).