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Job Description

The Product Manager, Data Science and Analytics will shape product strategy for JetBlue’s Data Science and Analytics teams, partnering with business and technical stakeholders to deliver measurable outcomes using KPI-based performance.

Role Overview

This position serves as a product strategy and execution lead for data science and analytics capabilities. The role works across stakeholders to translate business needs into data product roadmaps, support successful releases, and continuously expand the team’s value-add offerings.

Key Responsibilities

  • Act as a liaison between the IT Data Science & Analytics team and business stakeholders to understand data needs, set prioritization for data product development, and review current and upcoming releases.
  • Collect business and functional requirements, develop product roadmaps, and document product features and data needs.
  • Maintain a rolling twelve-month roadmap in collaboration with business stakeholders to support timely delivery of prioritized capabilities.
  • Publish monthly communications to the analyst community, sharing updates on new features and builds.
  • Identify and track Product KPI metrics to support continuous improvement delivered by the IT Data Science & Analytics teams.
  • Facilitate proof-of-concept projects (POCs) that strengthen the modern Data Science & Analytics technology stack, ensuring POCs are fully maximized.
  • Participate in User Acceptance Testing to help ensure end products align with the business vision.
  • Support a culture focused on process and analytical opportunities across development and stakeholder teams.
  • Follow agile development practices and the Software Development Lifecycle (SDLC) framework.
  • Stay current on trends and advancements in AI and ML, identifying opportunities for new models and technologies.
  • Play a significant role in developing crewmembers to support engagement, growth, and goal achievement.
  • Perform other duties as assigned.

Required Qualifications

  • Bachelor Degree in Mathematics, Operations Research, Statistics, Computer Science, Engineering, or Physics, or demonstrated ability to perform the job responsibilities with a High School Diploma/GED and at least one (1) year of relevant work experience.
  • One (1) year of relevant experience in a Data role working with Data Science, Machine Learning, and Business Intelligence tools.
  • Knowledge of the standard Data Science and Machine Learning technology stack.
  • Knowledge of budget processes and ability to manage and track large project budgets.
  • Excellent problem solving and structured thinking skills.
  • Proven experience with a Data Warehouse, Data Science and/or Business Intelligence platform.
  • Strong SQL skills.
  • Available for overnight travel (10%).
  • Ability to pass a pre-employment drug test.
  • Legally eligible to work in the country where the position is located.

Preferred Experience

  • Advanced degree in computer science or a quantitative discipline.
  • Two (2) years of relevant industry and management experience.
  • One (1) year of relevant experience managing successful launches of Data Science, Machine Learning, and/or Business Intelligence products using KPI metrics and product usage dashboards.
  • Experience developing product roadmaps, evaluating product-market fit, organizing user workshops, planning product launches, developing change management frameworks, and maintaining product KPI metrics.
  • Demonstrated knowledge of technology trends and prior Data Science or Analytics experience.

Technologies

AI, Machine Learning (ML), Business Intelligence, Data Science, Data Warehouse, SQL, Software Development Lifecycle (SDLC)

Work Location and Schedule

Location: Long Island City, NY (onsite)

Travel: Overnight travel as needed (10%)

Compensation

Salary range: USD 100,000 - 128,600 per year

Benefits

  • Access to healthcare benefits
  • 401(k) plan with company match
  • Crewmember stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
  • And more

Crewmember Expectations

  • Maintain regular attendance and punctuality.
  • May require flexible hours, including nights and weekends, with short-notice availability.
  • Maintain a professional appearance.
  • On JetBlue flights, when time permits, assist with light cleaning of the aircraft.
  • Align with JetBlue values: Safety, Caring, Integrity, Passion and Fun.
  • Act as a Safety Ambassador supporting JetBlue’s Safety Management System (SMS), Safety Policy, and behavioral standards.
  • Report safety and/or security concerns, issues, incidents, or hazards whenever possible, including via confidential reporting systems such as the Aviation Safety Action Program (ASAP) or Safety Action Report (SAR).

Work Environment and Physical Effort

Environment: Traditional office environment

Physical effort: Generally not required, or up to 10 pounds occasionally; 0 pounds frequently (sedentary).

Education

Bachelor Degree in Mathematics, Operations Research, Statistics, Computer Science, Engineering, Physics (or High School Diploma/GED with demonstrated capability and one (1) year of relevant work experience).

Equipment

Computer and other office equipment.

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