Product Manager, Delta Sync Seatback Transformation

Delta Air Lines seeks an experienced Product Manager to lead the Delta Flight Products (DFP) Onboard Digital Conversion initiative and deliver the Delta Sync Seatback experience across equipped IFE aircraft.

Responsibilities

• Act as Business Product Owner for the DFP ODC workstream
• Define product vision, roadmap, and priorities to migrate DFP aircraft to Delta Sync Seatback
• Build business cases and strategic recommendations to guide roadmap prioritization and execution
• Define detailed customer experience, operational, and business requirements for DFP ODC capabilities
• Collaborate with the UI/UX Design Team to refine UX for system capabilities
• Translate customer needs into epics, features, user stories, acceptance criteria, and success metrics
• Lead cross-functional alignment across Business, IT, Program Management, Design, and Suppliers
• Provide leadership with program status, including risks, dependencies, and recommendations
• Maintain and prioritize the product backlog for DFP ODC development
• Participate in roadmap planning, sprint reviews, and release readiness activities
• Partner across the product lifecycle with Technical Product Owners, Engineers, Architects, QA, and Program Managers
• Support development with feature clarification, requirement refinement, and defect triage
• Work with IT and QA to define test strategies that validate end-to-end customer experiences
• Coordinate user acceptance testing and business validation activities
• Support lab testing, aircraft validation, and test-fly activities as required
• Ensure operational readiness and stakeholder alignment ahead of deployment
• Review release performance post-deployment and identify continuous improvement opportunities

Requirements

• 7+ years of product management, product ownership, business analysis, or digital product delivery experience
• Experience managing complex software development initiatives in Agile environments
• Ability to define customer experience requirements and translate them into actionable technical deliverables
• Strong project management and influencing skills across business and technical teams
• Experience leading cross-functional efforts with multiple teams, vendors, and dependencies
• Excellent written, verbal, and presentation communication skills
• Strong analytical and problem-solving capabilities
• Ability to travel as needed, including support of aircraft testing activities
• At least 18 years of age and authorized to work in the United States
• High school diploma, GED, or high school equivalency
• Embraces diverse people, thinking, and styles
• Consistently prioritizes safety and security of self, others, and personal data

What Will Give You a Competitive Edge

• Bachelor’s degree in Business, Marketing, Product Management, or related field
• 7+ years in advertising product management or media product roles
• Experience in technically complex environments and/or experiential media
• Airline or onboard systems experience

Location and Work Requirements

• Atlanta, GA, United States (onsite)
• Weekly in-office presence required
• Ability to travel as needed

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires eligible for up to 2 weeks of vacation
• Up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents eligible for 12 weeks of paid maternity/parental leave
• Non-birthing parents eligible for 2 weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability, and life insurance
• Family care assistance including fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs supporting loved ones in all stages
• Holistic Wellbeing programs including access to an employee assistance program, free financial coaching, and extensive mental health resources
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to support long-term goals
• World-wide partnerships focused on community service, sustainability, and reducing carbon footprint
• Business Resource Groups to promote inclusion and help implement strategies
• Recognition rewards and awards through Unstoppable Together
• Deltaperks discounts and specialty savings, including voluntary benefits (car and hotel rentals, auto/home/pet insurance, legal services, and childcare)