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Job Description

Own end-to-end delivery of customer experiences across the Amazon Fuse product portfolio, from onboarding through experimentation and partner integrations.

Responsibilities

  • Set and drive execution strategy for member onboarding and benefit engagement experiences in partnership with Prime and Prime Video
  • Define member segments, identify personalization signals, and make build-or-buy decisions
  • Lead early-stage experiments with internal Amazon partners; coordinate cross-functional delivery with engineering, design, business development, and operations
  • Synthesize experiment outcomes into actionable recommendations for leadership
  • Drive product and technical proliferation of integration frameworks across new and existing partner launches
  • Ensure scalability and clear documentation to support low-friction partner adoption
  • Create quarterly business reviews, product retrospectives, and leadership review documents
  • Use data-informed analysis to compare output metrics (for example, adoption) with outcome metrics (for example, retention and business impact)
  • Partner cross-functionally with engineering, design, finance, marketing, and legal to align priorities, surface trade-offs, and deliver experiences that balance growth with operational health

Requirements

  • 5+ years of product or program management, product marketing, business development, or technology experience
  • 1+ years of end-to-end product delivery experience
  • Bachelor’s degree or equivalent
  • Experience with product cycles of 6+ months
  • Experience delivering features and managing product tradeoffs
  • Experience owning and driving roadmap strategy and definition
  • Experience as a product manager or owner
  • Experience owning technology products
  • Knowledge of key customer experience metrics and methodology (for example, NPS)
  • Strong verbal and written communication skills
  • Experience influencing senior leadership through data-driven insights
  • Experience working across functional teams and senior stakeholders

Benefits

  • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans, EAP, mental health support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Sign-on payments
  • Restricted stock units (RSUs)

A day in the life

  • Review onboarding and engagement metrics to identify trends that shape upcoming priorities
  • Participate in design reviews with engineers to evaluate trade-offs for a partner integration prototype
  • Draft product briefs for upcoming experiments and join stakeholder alignment sessions to build consensus across teams with competing priorities
  • Review customer feedback from recent launches to validate assumptions and determine next improvements

Team

  • Join a Product team within Amazon Fuse that supports each other’s development
  • Work on partner distribution and AI-assisted design challenges focused on exceptional partner and customer experiences
  • Fuse builds products connecting partner ecosystems to Amazon, turning routine transactions into gateways for discovery and long-term engagement
  • Mentorship, autonomy, and opportunities to contribute to a collaborative culture

Job details

  • Location: Seattle, WA (onsite)
  • Compensation: USD 136,000 - 184,100 per year
  • Education: Bachelor’s degree or equivalent
  • Experience level: 5+ years

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