Product Operations Analyst

Endava is hiring a Product Operations Analyst for a remote role. In this position, you’ll help keep reporting reliable and repeatable by building Tableau dashboards, strengthening data validation, and using SQL to support product and stakeholder analysis.

You’ll also work closely with Product Marketing to track adoption and campaign engagement, support feature rollouts, and help triage ad-hoc analytical requests coming from product managers. The role includes automating parts of manual reporting workflows tied to healthcare-related use cases and billing processes.

What you’ll do

• Build, enhance, and maintain recurring Tableau dashboards and reporting suites for Physician OneView.
• Partner with Product Marketing to create and track user adoption, campaign engagement, and feature rollouts.
• Support the automation of manual reporting processes, including Secure Messaging utilization and Medical Director billing workflows.
• Execute SQL queries, perform data validations, and triage ad-hoc analytical requests from product managers.

What you bring

• 2 to 4 years of experience in data analytics, business intelligence, or product operations.
• Strong SQL skills and hands-on experience developing and publishing Tableau dashboards.
• Advanced Microsoft Excel capabilities.
• Experience with Jira, Confluence, or TargetProcess.

Tools you’ll use

• Tableau
• SQL
• Microsoft Excel
• Jira
• Confluence
• TargetProcess

Benefits

• Robust healthcare and benefits including Medical, Dental, Vision, Disability coverage, and other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D coverages
• Health Savings account paired with a low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match and immediately vesting

Additional employee requirements

• Participation in internal and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Ability to remain stationary at a desk and work on a computer for prolonged periods, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination to operate computers and office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and ability to adjust focus, as necessary.
• For roles requiring business travel and/or event attendance: ability to lift 25 lbs, as necessary; ability to provide a valid driver’s license and maintain an acceptable driving record if driving is an essential job function.
• Reasonable accommodations will be made, if requested, to support employees requiring accommodations to perform essential functions, absent undue hardship.