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Atria Health and Research Institute

Product Operations Associate

Atria Health and Research Institute
Los Angeles, CA $85k - $105k/yr Full time Posted 3h ago
Operations Management Product Operations Program Management Project Management Workflow Management
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Job Description

At the Atria Health and Research Institute, the Product Operations Associate helps clinical teams adopt and optimize essential tools that support care delivery. By applying product thinking and operational discipline, this role enables scalable care coordination and better outcomes for patients. The position is based onsite in Los Angeles, California, reflecting the organization’s collaborative, in-person culture.

Responsibilities

  • Understand and improve workflows
  • Design and optimize processes
  • Lead rollouts and drive adoption
  • Measure, monitor, and iterate
  • Collaborate across teams

Requirements

  • 2+ years of experience in operations, project/program management, or a similar role
  • Empathy for healthcare providers and a passion for helping care coordination teams work more efficiently
  • Patience and the ability to clearly communicate technical concepts to non-technical audiences
  • Strong problem-solving skills and the ability to thrive in a fast-paced, ever-changing environment
  • Exceptional collaboration and relationship-building skills
  • Willingness to be hands-on and adapt to evolving needs of clinical teams
  • Proven ability to use AI as a workflow tool
  • Hands-on experience with common healthcare tools and systems (or a strong desire to learn) is a plus but not required
  • Direct patient care experience is a plus but not required

Technologies

  • ZenDesk
  • Slack
  • Gmail

Benefits

  • Excellent health and wellness benefits, fully covered by Atria, effective date of hire
  • OneMedical membership for employees and dependents, providing 24/7 virtual care
  • Fertility and family planning
  • Company-covered preventive health screenings through partner hospitals (calcium score)
  • Fitness perks, including Wellhub +
  • 401k contributions with a 4% match starting after 6 months
  • Flexible time off
  • Continuing medical education (CME) and CEU support for professional licensure

Reporting & Work Arrangement

  • Reports to: VP of Product & Engineering
  • Location: Beverly Hills
  • In-office requirement: At least 4 days per week in the Beverly Hills office to support collaboration and team engagement

Compensation

Salary: $85,000 to $105,000 per year

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