Product Operations Senior Lead Product Manager

The Product Operations Senior Lead Product Manager at Cox Automotive leads the creation and adoption of strategies that strengthen product operations, product management discipline, and product readiness processes across the portfolio. This role embeds AI-first methods into how product teams discover, define, build, launch, and measure products, moving the organization toward an AI-native product operating model.

Key Responsibilities

• Lead the creation and adoption of strategies that help Cox Automotive Product team members deliver best-in-class products.
• Manage shared product management discipline standards across Cox Automotive.
• Manage initiatives that enable product management excellence and support product readiness processes for key portfolio initiatives.
• Partner cross-functionally across the product development lifecycle to define and operationalize best practices, develop learning and development programs, and drive adoption of enterprise standards.
• Embed AI-first methodologies into product discovery, definition, build, launch, and measurement practices to shift the organization from AI-aware to AI-native.
• Identify, develop, and administer enterprise-wide initiatives designed to improve Product Operations across portfolios.
• Drive processes that improve product management maturity, skills, and consistency across Cox Automotive.
• Own and evolve an enterprise discipline framework, including standards for discovery, specification, delivery, and post-launch measurement.
• Lead development and adoption of AI-first approaches to product management across CAPTG.
• Integrate AI tools (for example, Claude, Pendo AI) into product workflows, including discovery, research synthesis, specification writing, and launch readiness.
• Develop reusable playbooks, skills, prompts, and agents.
• Serve as an internal SME and evangelist for applied AI in product management.
• Coordinate efforts with internal Product Management, Product Readiness teams, and other groups within the Product COE and CAPTG, promoting awareness for Product Operations initiatives.
• Catalyze behavioral change through knowledge sharing and curated resources that support buy-in and adoption.

Required Qualifications

• Lead the adoption of AI-first approaches to product management, with working knowledge of LLMs (Claude preferred), prompt engineering, and agentic workflows.
• Provide excellent service to internal stakeholders, seeking incremental value.
• Think critically about integrating tools, processes, and standards to create compounding value.
• Teach others and communicate best practices in a way that drives buy-in and adoption.
• Self-motivated approach with the ability to drive initiatives independently with minimal oversight.
• Ability to operate at a macro or enterprise level across diverse teams and stakeholders.
• Excellent written and verbal communication skills, comfortable communicating at all levels, including senior leadership.

Working Knowledge of

• AI in Product Management (hands-on, not theoretical)
• Change Management / ADKAR
• Double Diamond framework

Technologies

• LLMs
• Claude
• Pendo AI

Nice to Have

• Claude
• Pendo
• Consulting experience
• Spec Driven Development
• Certified in Human Centered Design

Experience and Education

• Bachelor’s degree in a related discipline and 8 years’ experience in a related field (or an equivalent combination, such as a master’s degree and 6 years, a Ph.D. and 3 years, or 20 years in a related field).
• 5 to 7 years of experience in a Product organization directly in Product Management or a combination of Product Management and Product Operations.
• Hands-on experience applying AI tools to real product management workflows with measurable results.
• Direct involvement in driving continuous improvement and large operational change management initiatives.
• Strong ability to build business relationships and contribute to the enterprise vision at Cox Automotive.
• Strong ability to assess capabilities and gaps and build plans to address training needs.

AI-First Product Management Focus

• Lead development and adoption of AI-first approaches to product management across CAPTG.
• Integrate AI tools (for example, Claude, Pendo AI) into workflows including discovery, research synthesis, specification writing, and launch readiness.
• Develop reusable playbooks, skills, prompts, and agents.
• Serve as an internal SME and evangelist for applied AI in product management.

Maturing Product Management

• Drive processes that improve product management maturity, skills, and consistency across Cox Automotive.
• Own and evolve the enterprise discipline framework, including standards for discovery, specification, delivery, and post-launch measurement.

Enterprise Stewardship

• Partner with Product Management, Product Readiness teams, and other groups within the Product COE and CAPTG to coordinate efforts and promote awareness for Product Operations initiatives.
• Catalyze behavioral change through knowledge sharing and curated resources that drive buy-in and adoption.

Location and Compensation

• Location: Burlington, VT (onsite)
• Compensation: USD 134,900 - 224,900 per year

Benefits

• Flexible paid vacation consistent with duties, the company’s needs, and its obligations
• Seven paid holidays throughout the calendar year
• Up to 160 hours of paid wellness annually for your own wellness or that of family members
• Additional paid time off including bereavement leave
• Additional paid time off including time off to vote
• Additional paid time off including jury duty leave
• Additional paid time off including volunteer time off
• Additional paid time off including military leave
• Additional paid time off including parental leave