Senior Lead Product Manager, Product Operations

Senior Lead Product Manager, Product Operations will shape enterprise product operations and help Cox Automotive move toward AI-native product management.

Responsibilities

• Drive product management maturity by improving processes, skills, and consistency across Cox Automotive.
• Own and evolve the enterprise discipline framework with standards spanning discovery, specification, delivery, and post-launch measurement.
• Lead development and adoption of AI-first approaches to product management across CAPTG.
• Integrate AI tools (for example, Claude, Pendo AI) into product workflows including:
  • discovery
  • research synthesis
  • specification writing
  • launch readiness
• Build reusable assets such as playbooks, skills, prompts, and agents.
• Act as an internal SME and evangelist for applied AI in product management.
• Partner with Product Management, Product Readiness teams, and other teams within the Product COE and CAPTG to coordinate Product Operations initiatives and increase awareness.
• Catalyze adoption through knowledge sharing and curated resources that support behavior change.
• Define and operationalize best practices across the product development lifecycle with cross-functional partners.
• Develop learning and development programs and drive adoption of enterprise standards.
• Support product readiness processes for key initiatives across the portfolio.

Requirements

• Lead adoption of AI-first product management approaches with working knowledge of LLMs (with Claude preferred), prompt engineering, and agentic workflows.
• Provide excellent service to internal stakeholders, seeking incremental value.
• Think critically about integrating tools, processes, and standards to create compounding value.
• Teach others and communicate best practices in a way that drives buy-in and adoption.
• Self-motivated and able to drive initiatives independently with minimal oversight.
• Operate across diverse teams and stakeholders with macro and enterprise-level thinking.
• Excellent written and verbal communication skills; comfortable communicating with senior leadership.

Experience, Education, and Background

• Bachelor’s degree in a related discipline and 8 years of experience in a related field.
• Alternate acceptable combinations include:
  • master’s degree and 6 years of experience
  • Ph.D. and 3 years of experience
  • 20 years of experience in a related field
• 5-7 years of experience in a Product organization in Product Management, or a combination of Product Management and Product Operations.
• Hands-on experience applying AI tools to real product management workflows with measurable results.
• Direct involvement driving continuous improvement and large operational change management initiatives.
• Ability to build business relationships and contribute to the enterprise vision at Cox Automotive.
• Ability to assess capabilities and gaps and build plans to address training needs.

Working Knowledge Of

• AI in Product Management (hands-on, not theoretical)
• Change Management (ADKAR)
• Double Diamond framework

Technologies

• Claude
• Pendo AI
• LLMs
• Prompt engineering
• Agentic workflows
• Double Diamond framework
• ADKAR

Nice to Have

• Claude
• Pendo
• Consulting experience
• Spec Driven Development
• Certified in Human Centered Design

Benefits

• Flexibility to take as much vacation with pay as consistent with duties, the company’s needs, and its obligations
• Seven paid holidays throughout the calendar year
• Up to 160 hours of paid wellness annually for personal wellness or that of family members
• Additional paid time off, including bereavement leave
• Time off to vote
• Jury duty leave
• Volunteer time off
• Military leave
• Parental leave

Location: Austin, TX (onsite)

Salary: USD 134,900 - 224,900 per year