Senior Lead Product Manager, Product Operations

At Cox Automotive, the Product Operations team is building a more consistent, high-performing way to bring products from discovery to post-launch measurement. In this Senior Lead Product Manager role, you will help shape and scale Product Operations strategies across portfolios, strengthen enterprise product management standards, and embed AI-first methods so teams become more AI-native in their day-to-day work.

This position is based in Atlanta, GA (onsite) and reports through a cross-functional environment where you will coordinate with partners across the product development lifecycle, develop learning programs, and drive adoption of initiative frameworks across CAPTG.

What you’ll do

• Lead the creation and adoption of Product Operations strategies that enable Cox Automotive Product team members to deliver best-in-class products.
• Own and evolve an enterprise discipline framework with standards spanning discovery, specification, delivery, and post-launch measurement.
• Manage shared product management discipline standards across Cox Automotive and drive product management excellence initiatives.
• Support product readiness processes for key initiatives across the portfolio.
• Work cross-functionally to define and operationalize best practices across the product development lifecycle.
• Develop learning and development programs and drive adoption of enterprise standards.
• Embed AI-first methodologies into how product teams discover, define, build, launch, and measure products, moving the organization from AI-aware to AI-native.
• Identify, develop, and administer enterprise-wide initiatives designed to improve Product Operations across portfolios and enable broad change.
• Drive processes that improve product management maturity, skills, and consistency across Cox Automotive.
• Lead the development and adoption of AI-first approaches to product management across CAPTG.
• Integrate AI tools (including Claude and Pendo AI) into product workflows for discovery, research synthesis, specification writing, and launch readiness.
• Create reusable playbooks, skills, prompts, and agents for repeatable execution.
• Serve as an internal SME and evangelist for applied AI in product management.
• Partner with Product Management, Product Readiness, and other teams within the Product COE and CAPTG to coordinate efforts and raise awareness for Product Operations initiatives.
• Catalyze behavioral change through knowledge sharing and thoughtfully curated resources that support buy-in and adoption.

What you bring

• Demonstrated ability to lead adoption of AI-first approaches to product management with working knowledge of LLMs (Claude preferred), prompt engineering, and agentic workflows.
• Excellent service mindset for internal stakeholders, focused on incremental value.
• Critical thinking about integrating tools, processes, and standards to create compounding value.
• Capability to teach others and communicate best practices in a way that drives buy-in and adoption.
• Self-motivation with the ability to independently drive initiatives with minimal oversight.
• Ability to operate broadly across diverse teams and stakeholders, with macro and enterprise-level thinking.
• Excellent written and verbal communication skills, including comfort communicating with senior leadership.

Required experience and education

• Bachelor’s degree in a related discipline and 8 years of experience in a related field.
• Alternative combinations may include a master’s degree and 6 years, Ph.D. and 3 years, or 20 years of related experience.
• 5–7 years of experience in a Product organization directly in Product Management or a combination of Product Management and Product Operations.
• Hands-on experience applying AI tools to real product management workflows with measurable results.
• Direct involvement driving continuous improvement and large operational change management initiatives.
• Strong ability to build business relationships and contribute to Cox Automotive’s enterprise vision.
• Strong ability to assess capabilities and gaps and build plans addressing training needs.

Working knowledge of

• AI in Product Management (hands-on, not theoretical)
• Change Management / ADKAR
• Double Diamond framework

Tools and technologies

• Claude, Pendo AI
• LLMs, prompt engineering, agentic workflows
• Double Diamond framework
• ADKAR

Nice to have

• Claude, Pendo
• Consulting experience
• Spec Driven Development
• Certified in Human Centered Design

Compensation and benefits

• Salary range: USD 134,900 - 224,900 per year
• Flexibility to take as much vacation with pay as consistent with duties, company needs, and obligations
• Seven paid holidays throughout the calendar year
• Up to 160 hours of paid wellness annually for personal wellness or that of family members
• Additional paid time off including bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave