Product Operations Specialist

Based in Miami on site, this Product Operations Specialist role supports Product Management in executing launches, item setup, packaging initiatives, and retailer data operations, acting as the operational backbone for cross-functional product programs.

Responsibilities

• Assist in driving new product launches from initial item setup through market commercialization.
• Coordinate cross-functional schedules and milestones to ensure item readiness for launches.
• Support the Product Manager with launch documentation, item setup requirements, and onboarding retailers.
• Monitor launch milestones and provide status updates across departments.
• Support product transitions, including item changes, discontinuations, and line extensions.
• Manage retailer item setup platforms and data portals such as Walmart Retail Link, Target Partners Online, 1WorldSync, Syndigo, and GS1 systems.
• Maintain other retailer portals and syndication platforms as needed.
• Assist with retailer item submissions, updates, maintenance, and troubleshooting.
• Ensure accuracy of product specifications, dimensions, packaging data, imagery, and nutrition information.
• Coordinate setup and content syndication for retail and e-commerce channels.
• Maintain retailer compliance documentation and item setup accuracy.
• Assist with packaging updates, including specification changes, artwork coordination, and version tracking.
• Coordinate packaging approvals and communication between design, regulatory, QA, packaging vendors, and operations teams.
• Support development and upkeep of product specifications, packaging documentation, and product databases.
• Help manage packaging timelines to align with launch deadlines and retailer requirements.
• Coordinate product sample requests and support readiness activities for commercialization.
• Maintain up-to-date product databases, item setup trackers, launch documents, and specification files.
• Organize packaging archives, retailer forms, UPC information, and product assets.
• Support creation and maintenance of SOPs, process documentation, and workflow tools.
• Assist with reporting, data validation, and occasional operational audits.
• Support invoice processing, project tracking, and vendor coordination related to packaging and product operations.
• Assist with meeting coordination, launch recaps, and internal communications.

Requirements

• 2–3 years of experience in product operations, product coordination, item setup, packaging coordination, retail operations, or CPG product support roles.
• Background in consumer packaged goods, food and beverage, retail, or consumer brands is strongly preferred.
• Experience with retailer item setup and product syndication platforms.
• Strong organizational and project coordination skills.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• High attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work cross-functionally across departments and external partners with a collaborative, solutions-oriented mindset.
• Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams.
• Experience with project management tools such as Asana, Monday.com, Wrike, or similar platforms is preferred.
• Experience managing product documentation, databases, and digital assets.

Technologies

• Walmart Retail Link
• Target Partners Online
• 1WorldSync
• Syndigo
• GS1 systems
• Microsoft Excel
• PowerPoint
• Outlook
• Teams
• Asana
• Monday.com
• Wrike

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid parental leave
• Paid time off
• Vision insurance

Experience

• Marketing: 1 year (Preferred)
• Product marketing: 1 year (Preferred)

Location

Miami, FL (Preferred)

Ability to commute

Miami, FL (Preferred)

Work location

In person

Application questions

• Do you have 2+ years of experience in product operations, retail operations, item setup, or CPG product support? Yes / No
• Do you have experience working with product item setup or product data systems (e.g., Walmart Retail Link, Target Partners Online, GS1, Syndigo, or 1WorldSync)?
• Do you have experience maintaining or updating product information such as SKUs, UPCs, specifications, dimensions, or packaging data? Yes / No