Product Operations Specialist

Based in Miami, Mowi USA is seeking a Product Operations Specialist to join the on-site team and help drive product launches from item setup through commercialization. The role acts as a bridge for the Product Management function, coordinating cross-functional timelines, maintaining retailer data portals, and ensuring accurate packaging and product specifications in a fast-paced CPG and retail environment.

Responsibilities

• Facilitate new product launches from item setup through market introduction.
• Coordinate cross-functional timelines and deliverables associated with launches and item readiness.
• Assist the Product Manager with launch documentation, item setup requirements, and retailer onboarding.
• Track launch milestones and communicate status updates across departments.
• Support product transition projects, item changes, discontinuations, and line extensions.
• Manage retailer item setup platforms and data portals including Walmart Retail Link, Target Partners Online, 1WorldSync, Syndigo, and GS1 systems, along with other retailer portals.
• Assist with retailer item submissions, updates, maintenance, and troubleshooting.
• Ensure product specifications, dimensions, packaging information, imagery, and nutritional data are accurate and up to date.
• Coordinate setup and content syndication for retail and e-commerce channels.
• Maintain retailer compliance documentation and item setup accuracy.
• Assist with packaging update projects, including specification changes, artwork coordination, and version tracking.
• Coordinate packaging approvals and communication among design, regulatory, QA, packaging vendors, and operations teams.
• Support development and maintenance of product specifications, packaging documentation, and product databases.
• Help manage packaging timelines to meet launch deadlines and retailer requirements.
• Coordinate product sample requests and readiness activities for commercialization.
• Maintain accurate product databases, item setup trackers, launch documents, and specification files.
• Organize and maintain packaging archives, retailer forms, UPC information, and product assets.
• Support creation and maintenance of SOPs, process documentation, and workflow tools.
• Assist with reporting, data validation, and operational audits as needed.
• Support invoice processing, project tracking, and vendor coordination related to packaging and product operations.
• Assist with meeting coordination, launch recaps, and internal communications.

Requirements

• 2–3 years of experience in product operations, product coordination, item setup, packaging coordination, retail operations, or CPG product support roles.
• Background in consumer-packaged goods, food & beverages, retail, or consumer brands is strongly preferred.
• Experience with retailer item setup and product syndication platforms is required.
• Strong organizational and project coordination skills.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• High attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Capability to work cross-functionally across departments and external partners with a collaborative, solutions-focused mindset.
• Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams.
• Experience with project management tools such as Asana, Monday.com, Wrike, or similar platforms is preferred.
• Experience managing product documentation, databases, and digital assets.

Technologies

• Microsoft Excel
• PowerPoint
• Outlook
• Teams
• Asana
• Monday.com
• Wrike
• Walmart Retail Link
• Target Partners Online
• 1WorldSync
• Syndigo
• GS1 systems

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Questions

• Do you have 2+ years of experience in product operations, retail operations, item setup, or CPG product support? Yes / No
• Do you have experience working with product item setup or product data systems (e.g., Walmart Retail Link, Target Partners Online, GS1, Syndigo, or 1WorldSync)?
• Do you have experience maintaining or updating product information such as SKUs, UPCs, specifications, dimensions, or packaging data? Yes / No

Experience

• Marketing: 1 year (Preferred)
• Product marketing: 1 year (Preferred)

Location

Miami, FL (On-site)

Ability to commute

Miami, FL (Preferred)

Work location

In person