Product Owner

CompTIA seeks a Product Owner to drive product strategy and delivery across its engineering portfolio, including the Optimizely DXP platform, SSO and identity services, and internal development tools.

Responsibilities

• Own and maintain the backlog for Optimizely DXP (Omni), SSO/identity, and other engineering initiatives, ensuring items are well defined, prioritized, and ready for development.
• Collaborate with Business Systems, Revenue Operations, and business stakeholders to capture, validate, and refine requirements before they enter engineering sprints.
• Define acceptance criteria for user stories and ensure the engineering team has sufficient context to deliver quality solutions.
• Prioritize work across multiple concurrent projects, including Optimizely commerce, SSO, data platform integrations, and internal tools, based on business value, dependencies, and strategic objectives.
• Participate in sprint planning, backlog grooming, and sprint reviews in partnership with the Scrum Master and engineering leads.
• Serve as the primary point of contact between engineering and business stakeholders for scope, timeline, and delivery inquiries.
• Coordinate with vendor partners to align external development work with internal priorities and architectural standards.
• Partner with QA to define test strategies and acceptance validation prior to release.
• Develop and communicate product roadmaps that align engineering capacity with business objectives across commerce, identity, certification, and data platform initiatives.
• Manage stakeholder expectations by providing transparent status updates, identifying risks early, and proposing trade-offs when scope or timelines conflict.
• Collaborate with the Director of Internal Systems Architecture to ensure product decisions align with enterprise architecture standards and long-term technical strategy.

Requirements

• Minimum five years of experience as a Product Owner or in a similar Agile role.
• Strong understanding of Agile and Scrum methodologies with hands-on Product Owner experience.
• Experience with enterprise commerce platforms such as Optimizely, Salesforce Commerce, or equivalent.
• Ability to translate complex business requirements into clear, actionable user stories with measurable acceptance criteria.
• Excellent stakeholder management and communication skills across technical and non-technical audiences.
• Experience working with distributed teams, including offshore or vendor development partners.
• Proficiency with Jira, Azure DevOps, or similar work management tools for backlog and sprint management.
• Understanding of software development lifecycle, CI/CD practices, and release management.
• Data-driven decision making with the ability to leverage delivery metrics to inform prioritization.
• Strong organizational skills with demonstrated ability to manage competing priorities across multiple concurrent projects.
• Experience with the Microsoft Dynamics 365 ecosystem (CRM, F&O, Commerce) is a plus.
• Familiarity with .NET, Next.js, or modern web application architectures is a plus.
• Experience in a cross-functional technology organization supporting multiple product lines simultaneously.
• 2+ years of experience working with enterprise-scale web platforms or eCommerce systems is a plus.

Technologies

• Optimizely DXP
• Optimizely
• Salesforce Commerce
• Jira
• Azure DevOps
• Microsoft Dynamics 365
• Next.js
• .NET

Benefits

• Health, Dental, and Vision Insurance & FSA/HSA Plans
• Performance bonus up to 15% of base salary
• Unlimited PTO and 15 paid holidays
• Flexible schedules and summer hours
• 12 weeks of paid parental leave
• Sponsored Costco or Sam’s Club membership
• 401K retirement plan with 6% company match
• Spot bonuses for going above and beyond
• Tuition reimbursement
• Home office allowance
• Wellness reimbursement
• Student loan repayment
• Broadband stipend
• Compensation aligned with experience and qualifications: USD 124,000 – 135,000

Compensation and Location

• Location: Remote
• Salary range: USD 124,000 - 135,000 per year
• Expected compensation based on experience and qualifications within the same range

Key Performance Indicators

• Backlog health: 90 percent or more of items in the next two sprints have defined acceptance criteria and are development-ready.
• Stakeholder satisfaction score of 4.0 or higher (out of 5) on quarterly surveys measuring clarity, communication, and delivery alignment.
• Reduction in mid-sprint scope changes to fewer than 10 percent of committed story points per sprint.

Additional Expectations

• Employees are expected to model CompTIA's values and reflect them in how they work and collaborate.
• Participate in required and role relevant training to maintain skills, ensure compliance, and support ongoing professional development.
• May be required to travel based on role responsibilities and business needs.
• This job description may not be exhaustive; duties may change without notice.