Product Owner

Fluidra is hiring a Product Owner (Connected Equipment) for a hybrid role based in Carlsbad, CA. In this position, you will own delivery of the connected equipment workstream, translating customer and business needs into a prioritized backlog and working closely with Product, Engineering, UX, and global teams to ship reliable IoT-enabled smart pool solutions, with a primary focus on North America.

What you will do

• Own the connected equipment backlog, drive delivery, and help bring dependable smart pool solutions to market for customers across North America and beyond.
• Convert customer and business needs into a clear, prioritized backlog, partnering with engineering to ship connected experiences that work reliably in real backyards.
• Own and prioritize the product backlog for the connected equipment workstream, coordinating with Product Owners across other workstreams to align prioritization and delivery in partnership with internal lab and field testing teams toward production launches.
• Work with a global team of Product Managers and Engineers to ingest requirements and translate them into epics and user stories with clear acceptance criteria aligned to product goals and KPIs.
• Partner with UX Design during ideation to support user-centered design, consistent terminology and functionality across equipment displays and apps, and early technical feasibility considerations.
• Coordinate requirements across the mobile app, cloud/IoT platform, and embedded firmware teams, managing dependencies, release sequencing, and over-the-air (OTA) update timing so features work end to end on real equipment.
• Shape connectivity models across automation-controlled equipment, standalone devices connecting directly, and local Bluetooth connectivity so users can connect based on their setup.
• Collaborate with Product Owners, Product Managers, Marketing, and leadership to communicate roadmaps and contribute to go-to-market strategy.
• Write functional and non-functional requirements suitable for field environments, covering device states, alarms and alerts, connectivity loss, provisioning and onboarding, and error handling for edge cases.
• Represent needs of both pool owners (Fluidra Pool app) and pool professionals (Fluidra Pro app), including remote monitoring, equipment diagnostics, and multi-site service workflows.
• Collaborate with the technical team on data flows, APIs, system integrations, and interface mappings across devices, cloud services, and apps, supporting solution design, prototyping, and technical feasibility assessments.
• Lead and participate in Agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives, while managing delivery, dependencies, and technical risks with engineering leads.
• Investigate production and field issues with engineering and customer support using logs, telemetry, and API tools to identify root causes, assess customer impact, and drive long-term fixes.
• Deliver primarily for the North American market while contributing to global projects with counterparts in Colombia, Barcelona, India, and Australia, helping globalize development processes and ways of working.
• Use AI tools to accelerate product work, including drafting and refining user stories, synthesizing customer feedback, analyzing data, and prototyping ideas while applying sound judgment around accuracy and data privacy.
• Support delivery of AI-enabled product experiences by helping define use cases, test scenarios, and quality criteria for conversational and predictive features.
• Learn the real-world applications and technology behind swimming pool equipment and related software services, ensuring the ecosystem feels coherent from requirements through delivery.

What you bring

• 5+ years of experience in software product, business analysis, or technical analysis roles, including at least 3 years as a Product Owner on Agile/Scrum teams.
• Experience delivering connected/IoT products, mobile applications, or cloud-based platforms.
• Strong knowledge of the SDLC, Agile methodologies, and the product life cycle.
• Proven ability to write clear user stories and acceptance criteria that engineering teams can build and test against.
• Hands-on experience with Jira and Confluence.
• Excellent communication skills, including the ability to explain technical concepts to business stakeholders and push back constructively when priorities conflict.
• Strong analytical and problem-solving skills, with comfort making prioritization decisions with incomplete information.

Skills and tools

• IoT, Agile, Scrum, Jira, Confluence
• OTA (over-the-air) updates, Bluetooth, Wi-Fi, APIs
• LLM-based assistants

Compensation and location

• Location: Carlsbad, CA (hybrid)
• Salary: USD 110,000 - 130,000 per year

Benefits

• Flexible Vacation
• Work from home Fridays
• 11 paid Holidays
• Full range of health benefits including medical, dental & vision, short & long-term disability
• 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
• Health and wellness programs / gym reimbursement
• Educational assistance up to $7,000 per year
• On-site self-service café / free gourmet coffee stations
• Company sponsored FUN events
• Generous product discounts

Preferred

• Demonstrated AI aptitude, including regular hands-on use of generative AI tools (such as Claude, ChatGPT, Gemini, or Copilot) in product work.
• Exposure to delivering AI/ML or conversational AI features, such as LLM-based assistants, prompt design, or building evaluation and test sets.
• Experience with hardware-connected products or multi-device ecosystems, including firmware release cycles, device provisioning, OTA updates, and Wi-Fi or Bluetooth connectivity.
• Experience with consumer mobile apps (iOS and Android) at scale, including app store release processes.
• Experience supporting professional or B2B users, such as field service, installer, or dealer workflows.
• Experience working on global, distributed teams across time zones.
• Knowledge of the pool and spa, smart home, or HVAC industries.