Product Owner- Configuration Experience

Pella Corporation is looking for a Product Owner to shape the customer configuration experience inside its Configure, Price, Quote (CPQ) platform. In this hybrid role based in Pella, IA or Urbandale, IA, you will own the end-to-end user experience, guide the CPQ experience roadmap, and turn business requirements into user-centered workflows across brands and product portfolios.

You will define how customers configure, visualize, and select products, while partnering with cross-functional teams to reduce friction, improve quote accuracy, and ensure visualization capabilities align with product data and configuration rules.

What you will do

• Own the end-to-end CPQ user experience, ensuring configuration, quoting, visualization, and product selection workflows are intuitive, efficient, and scalable.
• Define and prioritize experience improvements that simplify complex product offerings and streamline customer and user interactions.
• Advocate for the voice of the customer and user throughout the product development lifecycle.
• Develop and maintain a clear vision and roadmap for the CPQ user experience.
• Design and optimize product configuration journeys, including question-and-answer flows, option dependencies, business rules, and guided selling experiences.
• Evaluate configuration pathways to reduce user effort, eliminate friction points, and improve quote accuracy.
• Partner with Product Management and Engineering teams to translate product complexity into a simple and understandable user experience.
• Continuously refine workflows using user feedback, analytics, and business outcomes.
• Own the strategy and execution of product visualization capabilities within the configuration experience.
• Define requirements for imagery, rendering, product previews, design tools, and visualization enhancements that improve customer confidence and buying decisions.
• Partner with digital, design, and technology teams to deliver engaging visual experiences that accurately represent product selections.
• Ensure visualization experiences align with product data, configuration rules, and brand standards.
• Manage and prioritize the CPQ experience backlog, ensuring enhancements deliver measurable business and customer value.
• Define user stories, acceptance criteria, and business requirements for experience-related capabilities.
• Collaborate with development teams through design, build, testing, and deployment activities.
• Support user acceptance testing and validate that solutions meet intended business and user outcomes.
• Measure feature adoption, user satisfaction, and experience performance to guide future improvements.
• Partner with Sales, Product Management, Customer Experience, Marketing, Digital, Engineering, and IT teams to align business objectives with user experience priorities.
• Facilitate workshops and working sessions to gather requirements, validate concepts, and drive decision-making.
• Communicate experience vision, priorities, and roadmap updates to stakeholders across the organization.
• Serve as a key liaison between business teams and technical delivery teams.
• Support Enterprise Configurator and McKinley initiatives by defining future-state user experiences across CPQ and related digital platforms.
• Ensure experience design aligns with product data structures, configuration logic, and enterprise platform capabilities.
• Drive consistency across brands, channels, and customer touchpoints.
• Identify opportunities to leverage emerging technologies and digital capabilities to improve the quoting and buying experience.
• Travel may be required, approximately 25 percent.

What you need

• Bachelor's or Graduate's Degree in Business, Business Administration, Marketing, Computer Science or Engineering.
• Minimum 3-5 years experience in a professional setting.
• Working Technical Product Knowledge and Pella go-to-market knowledge, or prior strategic market analysis or product management experience preferred.
• Proficiency with Word, Excel, and PowerPoint.

Tools and technologies

• Configure, Price, Quote (CPQ)
• Word, Excel, PowerPoint