Product Owner/Scrum Master

Volt Workforce Solutions is seeking a Product Owner/Scrum Master to support Agile delivery, product planning, and software change management onsite in San Diego.

Responsibilities

• Plan, schedule, and facilitate Agile ceremonies: sprint planning, daily standups, sprint reviews, retrospectives, backlog refinement, and release planning
• Support team self-organization and maintain accountability, transparency, collaboration, and continuous improvement
• Guide teams in adopting and maturing Agile practices, principles, and frameworks
• Coach team members, Product Owners, and stakeholders on Agile values, artifacts, and methodologies
• Monitor team health, performance metrics, and delivery effectiveness to identify improvement opportunities
• Promote Lean practices to increase efficiency, reduce waste, and improve delivery outcomes
• Partner with business stakeholders, service request managers, customers, and technical teams to define and prioritize product roadmaps and backlogs
• Align features and enhancements to strategic business objectives and measurable value
• Gather, document, analyze, and validate business requirements and user stories
• Build and maintain stakeholder relationships across multiple business functions
• Facilitate decision-making and support timely resolution of competing priorities
• Communicate product vision, strategy, status, risks, and outcomes to leadership and stakeholders
• Remove blockers and impediments that affect team productivity and delivery commitments
• Support rapid decision-making by minimizing decision latency through proactive communication
• Track team capacity, velocity, and delivery performance to improve forecasting and execution
• Identify opportunities to optimize processes, tools, and workflows
• Support release planning, dependency management, and risk mitigation activities
• Collect, analyze, and report Agile performance metrics for operational and strategic decision-making
• Manage the software change request lifecycle end to end
• Evaluate change requests based on business value, cost, risks, resources, and implementation impact
• Define responses and recommendations for non-standard or unsupported requests
• Help develop and improve change management processes, templates, and governance standards
• Work with technical teams to assess product effectiveness and identify improvement opportunities
• Maintain traceability and transparency throughout the request management process
• Define and coordinate User Acceptance Testing (UAT) activities and acceptance criteria
• Partner with business users to develop test plans and validate business requirements
• Ensure testing environments support business validation needs
• Review and improve UAT strategies, processes, and documentation
• Monitor testing execution and facilitate resolution of issues
• Support deployment and adoption of new features and enhancements
• Collaborate with software engineering teams throughout the development lifecycle
• Support feature development, product enhancements, integrations, and deployment activities
• Coordinate problem management for production issues and defects
• Facilitate communication among business users, support teams, vendors, and development teams
• Ensure lessons learned from incidents and defects inform future product improvements

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field
• Equivalent combination of education and relevant work experience may be considered

Benefits

• Health
• Dental
• Vision
• Term life
• Short term disability
• AD&D
• 401(k)
• Sick time
• Other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

Preferred Certifications

• Certified ScrumMaster (CSM)
• Professional Scrum Master (PSM I/II)
• Certified Scrum Product Owner (CSPO)
• PMI Agile Certified Practitioner (PMI-ACP)
• SAFe Scrum Master (SSM) or SAFe Product Owner/Product Manager (POPM)
• Business Analysis certifications such as CBAP or PMI-PBA (preferred)

Experience

• 3+ years of experience in Agile delivery, Product Owner, Business Analysis, Scrum Master, or related functions
• Experience facilitating Agile teams in software development and technology environments
• Proven ability to manage stakeholder expectations and prioritize competing business demands
• Experience managing software enhancements, change requests, and product backlogs
• Experience driving continuous improvement initiatives and Agile transformations

Schedule

• Monday - Friday - 8am – 5pm

Pay Rate

• $48.00 per hour
• Pay range may vary based on education, work experience, work location, specific job duties, and certifications

Work Location

• In person