Salesforce Product Owner

Remote contract role for an end-to-end Salesforce Product Owner focused on backlog ownership and delivery, with a mandatory Health Cloud Certification.

Responsibilities

• Own and manage the Salesforce product backlog for Salesforce products and implementations.
• Drive Salesforce initiatives from concept through implementation, independently and end-to-end.
• Translate complex business requirements into clear, actionable requirements for Salesforce technical teams.
• Coordinate cross-functional delivery while working closely with Salesforce developers, administrators, architects, QA, and integration teams.
• Support testing coordination and manage business UAT.

Requirements

• Health Cloud Certification (mandatory).
• Significant experience as a Product Owner supporting Salesforce products and implementations.
• Strong functional understanding of the Salesforce platform and ecosystem.
• Strong knowledge of Agile/Scrum, including:
  • user story development
  • acceptance criteria
  • backlog refinement
  • sprint planning
  • iterative delivery
• Strong understanding of Salesforce capabilities including configuration, workflows, automation, data, integrations, security, roles, and permissions.
• Proven ability to evaluate business value, technical considerations, and competing priorities.
• Experience managing multiple initiatives and stakeholders in a complex, cross-functional environment.
• Excellent written, verbal, presentation, and stakeholder-management skills.
• Ability to operate independently, take ownership, and drive decisions and deliverables without heavy day-to-day direction.

Nice to Have

• Additional Salesforce certifications such as Salesforce Administrator, Business Analyst, Platform App Builder, or other relevant certifications.
• Experience with Sales Cloud, Service Cloud, Experience Cloud, or Health Cloud.
• Experience with Salesforce integrations and enterprise systems.
• Experience with contact center, CRM, sales, service, or member/customer engagement processes.
• Healthcare industry experience.
• Experience working in a large, complex enterprise environment.

Location: Remote (remote)

Job Type: Contract