Salesforce Product Owner

This Salesforce Product Owner position is focused on delivering Salesforce capabilities for healthcare organizations. The role translates approved features into development-ready user stories, coordinates dependencies across teams, and supports Agile delivery across Health Cloud and Service Cloud.

Role Responsibilities

• Translate business features and requirements into detailed Salesforce user stories, technical tasks, and acceptance criteria.
• Lead backlog refinement, sprint planning, and story grooming sessions with development teams.
• Act as the primary liaison among Product, Business, Architecture, QA, and Engineering.
• Own end-to-end story development, ensuring requirements are complete, actionable, and aligned with business goals.
• Identify and manage cross-functional dependencies, risks, and delivery blockers.
• Provide functional and technical guidance to Salesforce development teams across the delivery lifecycle.
• Partner with stakeholders to ensure solutions support healthcare workflows, provider engagement, member experience, care management, and regulatory requirements.
• Support UAT, release planning, and production deployments.

Required Qualifications

• 8-10 years of Salesforce experience, including experience in roles such as Product Owner, Business Analyst, or Solution Delivery.
• Experience working as a Technical Product Owner or Lead Salesforce Functional/Technical Analyst.
• Strong expertise in Salesforce Health Cloud, Salesforce Service Cloud, and Salesforce platform capabilities.
• Experience with Salesforce integrations, Omni Studio, APIs, data migration, security model, Flows, and Lightning components.
• Strong understanding of Agile/Scrum and backlog management.
• Proven ability to independently decompose features into end-to-end development stories and drive delivery execution.
• Healthcare payer or provider industry experience.
• Knowledge of care management, population health, provider engagement, member services, claims, or clinical workflows.
• Experience with MuleSoft, Azure integrations, and enterprise healthcare ecosystems.
• Salesforce certifications such as Health Cloud, Administrator, Business Analyst, or Product Owner certifications.

Technologies

• Salesforce
• Salesforce Health Cloud
• Salesforce Service Cloud
• Salesforce integrations
• Omni studio
• APIs
• Data migration
• Security model
• Flows
• Lightning components
• Agile/Scrum
• MuleSoft
• Azure

Success Profile

• Independently convert approved features into complete development-ready stories.
• Lead technical refinement and team enablement activities.
• Resolve questions, dependencies, and blockers with minimal oversight.
• Improve sprint readiness, delivery predictability, and team productivity.

Mandatory Skill

• Salesforce Billing

Compensation and Location

Location: Louisville, KY (onsite).
Salary: USD 80,000 - 158,000 per yearly.
Experience Level: 8-10 years.

Benefits

• Full range of medical and dental benefits options
• Disability insurance
• Paid time off (inclusive of sick leave)
• Other paid and unpaid leave options
• Standard benefits