Senior Associate, Product Manager - Fintech Products

This onsite role leads the end-to-end customer experience for fintech travel products and defines the product strategy in partnership with Hopper for Capital One Travel, based in New York City.

Responsibilities

• Collaborate with internal stakeholders and external partners to shape the future of Capital One Travel fintech in partnership with Hopper.
• Align with business and design peers to define the ideal fintech customer experience, optimize in-market products through rapid experimentation, and contribute to developing new fintech offerings.
• Focus on delivering exceptional customer experiences by analyzing feedback, leading usability and observational research with the design team, synthesizing insights, and prioritizing backlog optimizations and new features.
• Prioritize the product roadmap strategically to balance building a product customers love with driving growth and value for the business.
• Work with technology teams to establish comprehensive acceptance criteria and identify additional research needs to inform future feature design.
• Decompose business epics into features and user stories, guiding the team toward the lowest effort or MVP to validate a feature.
• Apply a growth mindset with hypothesis-driven data assessment to ensure the product delivers real business value.
• Own and manage feature development roadmaps, ensuring necessary processes and risk-management practices are followed.
• Operate autonomously in an agile environment to conduct research and develop features leveraging new technology.
• Collaborate with designers, engineers, data scientists, and subject-matter experts to craft innovative solutions that help customers.
• Deliver robust product platforms by staying informed about technology trends and architecture strategy.
• Participate in cross-functional forums to build a network of trusted relationships across tech teams, designers, and partner stakeholders.
• Communicate a concise product roadmap that delivers business value to stakeholders and establish the team as a product authority.

Requirements

• Bachelor's degree or equivalent military experience.
• Minimum of one year in product management or at least one year in product design, agile delivery, business analysis, data science, or software engineering.
• Bachelor's degree in computer science or an engineering discipline.
• One or more years translating business strategy or analysis into consumer-facing digital products.
• At least one year working on core product platforms powering digital experiences.
• One or more years collaborating with cross-functional teams as a product owner in an agile development process.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive benefits package that supports health, financial security, and overall well-being.
• This role is eligible for performance-based incentive compensation, which may include cash bonuses and long-term incentives, with discretionary or non discretionary components depending on the plan.

Salary by Location

• McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management
• New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management
• Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management