Lead Product Manager

The Lead Product Manager will help Penn Medicine develop data-driven solutions that improve the user experience for patients, clinicians, and administrators. This role uses customer and performance insights to guide the planning and delivery of innovative data, analytics, and AI products and services.

Responsibilities

• Monitor and evaluate AI product performance, adoption, and outcomes using data-driven insights to optimize effectiveness, mitigate risks, and strengthen business impact.
• Develop a strong understanding of the needs and challenges of internal customers, and external customers where relevant, to inform product direction.
• Propose and refine product strategies aligned with Penn Medicine goals and the specific needs of internal stakeholders.
• Define and prioritize product features based on customer feedback, market research, and strategic alignment.
• Manage stakeholder expectations through clear communication and collaboration, maintaining alignment across the product lifecycle.
• Estimate resource requirements and set realistic development timelines to support delivery of high-quality products.
• Evaluate potential vendors and assess build or buy options to support product development when needed.
• Contribute to the overall PennDnA product roadmap, ensuring strategic alignment with organizational objectives and initiatives.
• Build relationships with PennDnA colleagues, including senior leaders, and collaborate with cross-functional teams to deliver products and services that meet user needs and organizational standards.
• Stay current with industry trends, best practices, and emerging technologies, and contribute to a culture of performance excellence by applying feedback to strengthen capabilities.

Requirements

• Bachelor of Arts or Bachelor of Science in Business, Computer Engineering, Data Science, or another relevant field (Required)
• 5+ years of technical product management experience or an equivalent experience (Required)

Preferred Qualifications

• Master of Arts or Master of Science in Business, Computer Engineering, Data Science, or another relevant field (Preferred)
• 1+ year experience in healthcare data and analytics or AI (Preferred)

Technologies

• AI
• Data-driven insights
• Data and analytics

Benefits

• Comprehensive compensation and benefits program
• Prepaid tuition assistance programs
• Employee benefits programs that help employees get healthy and stay healthy

Education

• Bachelor of Arts or Science in Business, Computer Engineering, Data Science, or other relevant (Required)
• Master of Arts or Science in Business, Computer Engineering, Data Science, or other relevant (Preferred)

Work Location

Philadelphia, PA (hybrid)