Senior Technical Product Operations Manager

Senior Technical Product Operations Manager at General Motors, onsite in Sunnyvale, CA, owning the quality, trust, and operational execution of simulated tests within TestMart and the Sim organization, with roughly 60% operational ownership and 40% technical deep dives.

Responsibilities

• Own the simulation maintenance workflow to ensure tests are reliable, scalable, and production-ready
• Serve as the quality owner for the test program, driving consistency across behaviors and test types
• Ensure all test deliveries meet defined acceptance criteria and stakeholder expectations
• Drive execution of quality related key results, including test longevity, kickbacks, scope-change workflows, and quality corrections
• Identify operational bottlenecks and design process improvements to increase throughput, reduce rework, and improve signal quality
• Operate with a bias toward action, continually identifying opportunities for improvement and pushing initiatives to completion
• Perform technical deep dives into simulation and test failures to identify root causes and systemic gaps
• Apply systems thinking to complex Sim core issues by breaking down large, ambiguous problems into functional dependencies and actionable workstreams
• Partner with Engineering and Simulation stakeholders to clarify requirements, validate assumptions, and influence technical decisions through data and analysis
• Act as a key connector between Operations, Engineering, and Simulation teams by bridging technical details and operational execution
• Build strong collaborations with customers and stakeholders, manage expectations, and align on priorities
• Communicate clearly and confidently across audiences, from working-level partners to senior leadership

Requirements

• 4+ years of experience in technical operations, product operations, technical program management, or data-driven technical roles requiring regular use of Python and SQL
• Bachelor’s degree in Engineering, Computer Science, Data Science, Mathematics, or a related technical field or equivalent practical experience
• Proven ability to lead complex, cross-functional initiatives without formal authority
• Strong stakeholder management skills, including navigating ambiguity and competing priorities
• Working proficiency in both Python & SQL for data analysis, debugging, or automation
• Ability to independently write and modify scripts and queries to investigate simulation issues, validate assumptions, and drive quality improvements
• Ability to understand simulation systems and technical architectures well enough to drive meaningful quality improvements
• Strong analytical mindset with experience defining, tracking, and improving quality metrics
• Strong collaboration and communication skills
• Bias toward actions and continuous improvement; comfortable taking ownership and driving change
• Ability to adjust between tactile and strategic work, leveraging experience and emotional intelligence to adapt quickly

Technologies

• Python
• SQL

Benefits

• Medical
• Dental
• Vision
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Sickness and accident benefits
• Life insurance
• Paid vacation and holidays
• Tuition assistance programs
• Employee assistance program
• GM vehicle discounts

Compensation

• Salary range: USD 129,400 - 198,400 per year; actual base salary offered within this range will vary based on factors relevant to the position
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance