Sr. Contract Specialist, Business and Product Operations

The Sr. Contract Specialist (Business and Product Operations) role sits within the AWS Sales and Marketing Operations team and supports AWS Professional Services and AWS Legal. The position operationalizes the contract creation workflow for Statements of Work (SOWs) and related contracting structures, ensuring the end-to-end process is executed with strong stakeholder management and continuous improvements.

Role Overview

In this position, you will draft and review SOWs, coordinate approvals, and manage day-to-day communication across key stakeholders. You will also work to improve the operating model used to create SOWs, building process expertise over time.

Core Responsibilities

• Own the SOW process, including drafting and reviewing SOWs to ensure alignment with business and legal requirements, gathering approvals, tracking status, and maintaining communication between stakeholders.
• Identify, implement, and enhance operational improvements that meet business requirements.
• Communicate daily with cross-functional teams, including Sales, Legal, Operations, and Management, for assigned deals.
• Recruit, onboard, train, and influence other Contract Specialists.
• Create and maintain standard operating procedures.
• Drive continuous process improvement while developing durable relationships for long term solutions.
• Serve as the SOW creation subject matter expert.

Required Qualifications

• 5+ years of experience with Microsoft Excel.
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field.
• Experience using sales CRM tools such as Salesforce or similar systems.
• Experience defining, refining, and implementing sales processes, procedures, and policies, or an equivalent background.

Preferred Qualifications

• 5+ years of finance, business management, and sales operations experience.
• Experience working in a high-growth technology company.

Technology Tools

• Microsoft Excel
• Salesforce
• CRM

Compensation and Location

• Location: Herndon, VA (onsite)
• Salary Range: USD 88,100 to 154,100 per year

Benefits

• Sign-on payments and restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
• EAP
• Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave