Sr Product Manager, Contract to Cash

Workday’s Outbound Product Management team helps connect what customers need with what the product and go-to-market organizations build next. In this hybrid role based in Pleasanton, you will translate field and customer input into clear product priorities, with a special focus on agentic ERP and agentic finance experiences that drive measurable value for the Office of the CFO.

As a Sr Product Manager (Contract to Cash), you will work closely with GTM teams, partners, and Product Development to shape roadmap direction across the Land-Adopt-Expand-Renew cycle. You will also bring early adopters into the development flow, measure adoption using product analytics, and communicate product value through content and presentations for customer and sales audiences.

What you’ll do

• Act as the bridge between GTM, partners, and Product Development by translating field and customer needs into product priorities, and product capabilities into compelling stories, especially across the Land-Adopt-Expand-Renew lifecycle.
• Bring early adopters into the product development process and use their feedback to support rapid iteration before and after launch.
• Use a data-driven approach with product analytics, adoption and usage metrics, competitor analysis, industry trends (including advances in AI and agentic finance), and customer insights to inform the roadmap and evaluate impact.
• Use AI in your daily workflows for research, analysis, content creation, and prototyping, and share learnings that can shape how Workday builds, positions, and sells agentic products.
• Represent customer perspective by applying use case understanding and success outcomes to influence feature design and implementation strategy.
• Create and publish content that explains the what and why of features, connecting AI and agentic automation capabilities to value for the Office of the CFO.
• Design and execute feature adoption initiatives aimed at driving customer ROI and ensuring customers continuously realize value.
• Deliver high-quality presentations for conferences, customer visits, and sales cycles to a range of audiences.
• Support industry analyst engagements to position Workday Financials as an industry leader in agentic finance.

What you bring

• 5+ years of experience in accounting, presales, and/or outbound product management.
• Deep understanding of the Quote to Cash process, including quoting, contracts, invoicing and billing, subscription management, receivables, recurring billing models, and revenue recognition (ASC 606).
• Hands-on use of AI in daily workflows (not limited to discussing AI).
• Excellent verbal and written communication skills, including experience leading customer engagements and presenting to large audiences.
• Understanding of the SaaS ERP sales cycle.
• Ability to articulate the value of Workday products to C-level customers, with emphasis on the Office of the CFO.
• Working knowledge of machine learning, AI, and agentic automation in finance.
• Data-driven mindset with experience using product analytics and adoption metrics to guide decisions.
• Experience building cross-team relationships with effective outcomes, ideally involving early adopter or customer feedback programs.
• Proven understanding of design thinking and the product development process.
• Ability to make tradeoff decisions, contribute to knowledge sharing and transparency, and appreciate engineering and product team challenges.
• CPA is a plus.

Technologies

• Machine learning
• AI
• Agentic automation
• Product analytics

Team and role context

• The Workday Financials Outbound Product Management team partners with go-to-market teams and Product Development to identify important problems to solve.
• The team engages directly with customers and prospects to build awareness, drive adoption, and demonstrate product value.
• Agentic AI is a heavy focus, especially agentic ERP and agentic finance, with the goal of delivering real value to the Office of the CFO.
• Outbound Product Managers serve as the glue between go-to-market teams (Sales, Marketing, Services, and partner ecosystem) and product development, using product and domain expertise plus competitive intelligence to inform the roadmap.

Location and pay

• Location: Pleasanton, CA (hybrid)
• Salary: USD 140,600 - 252,000 per year
• Workday pay transparency (base pay): Primary Location base pay range $168,000 - $252,000; additional US location base pay range $140,600 - $252,000.

Flexible work

• With Flex Work, you’ll spend at least 50% of your time each quarter in the office or in the field with customers, prospects, and partners (depending on role).
• Remote “home office” roles may have opportunities to come together in Workday offices for important moments.

Application deadline: 12/06/2026