Sr. Product Manager – Support Functions

Join a team focused on building digital platforms that help power MVH. This onsite role in Vancouver, WA blends product lifecycle ownership with enterprise strategy, bringing together business stakeholders, MVH Global functions, and DT delivery teams to transform workflow-heavy processes into systems that are agile, automated, and intelligent.

Why this role matters

The Sr. Product Manager – Support Functions is accountable for end-to-end product lifecycle, strategic vision, and continuous delivery for digital platforms that support MVH. You will serve as the primary bridge between MVH Global functions and DT delivery teams, championing a product-led approach to modernize traditional business processes.

In certain products, you will represent DT for DT such as MVH Legal Entity. You will also be a bridge and entry point for Petcare and Mars Global Services needs, including the Mars Associate Survey and other Mars Inc initiatives.

Technology strategy & roadmap planning

• Establish a multi-year technology vision and product roadmap for Legal, Corporate Affairs, and other global functions, aligned to enterprise digital transformation objectives.
• Lead build-vs-buy evaluations to determine when custom-developed digital applications deliver strategic advantage over commercial off-the-shelf software.
• Champion modern, agile operations by converting manual processes into clean digital workflows and optimizing existing digital workflows for future business needs.

Portfolio, backlog & delivery execution

• Manage, groom, and prioritize the agile product backlog, translating business needs into user stories, technical requirements, and acceptance criteria.
• Partner with Technical Product Managers (TPMs) and engineering squads within the Centers of Delivery (CoD) to coordinate sprint execution, release cycles, and system testing.
• Drive rigorous User Acceptance Testing (UAT) and validate data flows, system integrations, and reporting routines.
• Maintain a high-impact backlog with generalist TPMs and developers to support timely, high-quality, and cost-effective releases.

People leadership

• Lead, mentor, and develop two Technical Product Managers, providing coaching, performance feedback, and evaluation.
• Oversee technical product workflows and resource allocation to ensure architectural alignment, high-quality execution, and on-time roadmap delivery.
• Foster collaboration by setting clear ownership boundaries, empowering autonomous decision-making, and aligning individual growth with broader business objectives.

Advanced AI-assisted workflows

• Identify and lead pilot initiatives for AI/ML and Generative AI applications within business workflows based on functional needs, with a focus on optimization.
• Ensure AI solutions are relevant, highly explainable, auditable, and trusted by business stakeholders.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Law, or related field.
• 8+ years of experience in product management or digital systems analysis with focus on Enterprise Legal Management (ELM), Contract Lifecycle Management (CLM), compliance tech, or workflow-heavy operations.
• Proven experience managing teams, including directly supervising, mentoring, or leading Technical Product Managers or business systems analysis roles.
• Strong technical leadership background with cross-functional collaboration between product teams, engineering squads, and system architects.
• Understanding of legal processes including contract negotiation, corporate governance, compliance management, and IP management.
• Familiarity with modern SaaS solutions in the legal tech domain.

Benefits

• Competitive salary; paid time off & holidays
• Medical, dental, and vision insurance
• Fertility and family-building assistance
• Paid Parental leave
• Practice Paid Basic Life Insurance
• Practice Paid Short- and Long-Term Disability
• Automatic enrollment 401(k) Savings Plan after 60 days with generous company match
• Commuter Benefits
• Legal Plan
• Health Savings Account & Flexible Spending Account
• Mental health support and resources
• Paid Volunteering
• Optimum Wellness Plans for up to three pets
• Continuing Education allowance & MED hours for eligible positions
• Student Debt Relief (for full-time DVMs)
• A variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular, and more

Special working considerations: Ability to work at a computer for long periods; ability to perform reasoning, remembering, mathematics, and language skills (reading, writing, and speaking English); ability to carry out instructions provided in written, oral, or diagram form and solve problems involving several variables; moderate noise environment; environment where pets are present.

Compensation: USD 134,200 - 209,687 per year. Experience level: 8+ years. Location: Vancouver, WA (onsite).