Sr. Product Manager, WFM E-Commerce and Product Management

Amazon.com Services LLC is seeking a Senior Product Manager to own the strategy, roadmap, and execution of demand planning tools and platforms for Whole Foods Market. This onsite role in Austin, TX sits at the intersection of WFM Merchants and technology partners to deliver forecasting capabilities across categories. The compensation ranges from USD 136,000 to 184,100 per year.

Responsibilities

• Champion the Merchant Experience: Focus on the WFM Merchant as the primary customer. Conduct discovery interviews, ride-alongs, and Voice of the Customer Summits to deeply understand merchant workflows, pain points, and decision-making needs, then translate those insights into product requirements that reduce friction, save time, and improve forecast trust.
• Own Product Strategy & Roadmap: Define and maintain the three-year product roadmap for demand planning capabilities spanning seasonal, promotional, and new item forecasting across all categories. Identify capability gaps and prioritize development to deliver a unified demand plan that serves as the enterprise base plan.
• Drive Product Execution: Own the end-to-end product lifecycle and future tools. Write BRDs, define acceptance criteria, and partner Tech, Data & Science teams to ship capabilities that merchants actually adopt and love.
• Measure What Matters: Improve and expand the Demand Planning KPI framework and establish merchant-centric success metrics, including automation rates, time savings, and user adoption, to ensure every feature delivers measurable value back to the merchant.
• Lead Cross-Functional Collaboration: Work across Supply Chain, Operations, Merchandising Presentation, and Technology stakeholders to align on forecasting inputs/outputs and ensure a seamless planning handoff throughout the supply chain.

Requirements

• Bachelor's degree or equivalent
• 5+ years of end to end product delivery experience
• Experience owning/driving roadmap strategy and definition
• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• 3+ years of demand planning and forecasting experience
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• 7+ years of end to end product delivery experience
• 2+ years of grocery leadership, or 3+ years of customer-facing retail, hospitality, or grocery industry experience
• Experience with demand planning, forecasting, forecasting accuracy, or retail inventory planning

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Parental leave
• Sign-on payments
• Restricted stock units (RSUs)

A Day In The Life

You will spend your time working backward from the needs of pricing analysts and category managers, understanding their pain points and goals. You will partner with PM-Ts to define and prioritize the features that drive the most business value. You will run alignment meetings with leadership, write crisp product documents, and track progress against goals. No two days are the same; you might review a UX prototype in the morning and present a roadmap to senior leadership in the afternoon.

About The Team

Your morning starts with a stand-up alongside engineers reviewing forecast model performance, followed by a deep-dive with a Category Merchant to understand how they're using your tools to plan an upcoming seasonal event. After lunch, you're writing acceptance criteria for a new promotional forecasting feature, then joining a cross-functional working group with Supply Chain and Operations to align on planning handoff requirements. You close the day reviewing forecast accuracy dashboards.