Technical Product Owner – API Integrations helps deliver reliable partner implementations and advances next-generation integration capabilities.

Define and document integration features, including user stories, acceptance criteria, and release requirements.
Gather and validate integration needs with customers, dealers, software vendors, and technology partners, supporting successful implementations.
Onboard third-party partners that connect equipment and telematics data to the platform.
Partner with engineering teams to specify new API capabilities, webhook functionality, event-streaming, and data-sharing services.
Support API onboarding and operations, including credential management, documentation reviews, developer enablement, integration testing, and troubleshooting.
Collaborate with support teams to develop onboarding procedures, troubleshooting guides, escalation paths, and Tier 1 / Tier 2 readiness.
Improve customer self-service onboarding and integration management workflows.
Enable data distribution through APIs, Snowflake Data Sharing, Kafka, Kinesis, webhooks, and emerging integration technologies.

Bachelor's degree (required) or Master's degree.
5–7 years of experience in Product Ownership, Product Management, Business Analysis, Technical Program Management, Solutions Engineering, or a similar software delivery role.
Strong requirements-authoring skills in Agile product development, including backlog management, cross-functional planning, and business sign-off.
Working knowledge of REST APIs and HTTP, including request and response payloads, authentication, error handling, and integration architecture.
Experience supporting customer-facing APIs, developer platforms, SaaS integrations, data products, or enterprise integration solutions.
Analytical, problem-solving, facilitation, and prioritization skills.
Excellent written and verbal communication, able to engage audiences from engineers to commercial stakeholders.
Ability to translate technical integration needs and customer issues into prioritized, actionable product work.

Acts as the bridge between customers, commercial teams, integration partners, software engineering, and support organizations to ensure successful partner implementations.
Shapes next-generation integration capabilities while supporting onboarding and troubleshooting needs.
Works within a global digital and technology organization focused on telematics, data, analytics, cloud technologies, and AI across more than 1.5 million connected assets.

Member of the Digital Operations Product Support team; reports to the manager with weekly 1:1s.
Daily collaboration (asynchronous and live) with engineering teams in India and Slovakia, plus weekly alignment with development teams.
Hybrid schedule with 2 days per week onsite.

Technical Product Owner - API Integrations

Job Description