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Today

Director, Strategic Finance - CX and Product Ops

Rippling New York, NY

New York, NY

Today

$230k - $300k/yr Full time Anaplan Business Analytics Customer Experience

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Job Description

Rippling is seeking a Director of Strategic Finance for CX and ProdOps in New York, NY (hybrid) with a salary range of USD 230,000 - 300,000 per year and 10+ years of relevant experience.

Responsibilities

Manage the Finance partnership with CX and ProdOps, acting as a strategic advisor to leaders in both teams.
Define stretch yet practical objectives for CX and ProdOps in collaboration with senior leadership, translating company priorities into measurable goals.
Deepen understanding of CX and ProdOps efficiency metrics and deliver precise financial forecasts that support a public-company cadence and inform executive and Board level decisions.
Assess strategic initiatives including service model variations, pricing structures, product launches, and AI capabilities through robust financial modeling and scenario planning.
Lead regular CX & ProdOps Strategic Finance discussions, covering monthly reviews, quarterly planning cycles, and board-ready materials.
Collaborate with Revenue Operations and Data & Analytics to build dashboards that monitor performance against plan and surface actionable insights for senior leaders.
Build and lead a high-performing finance team, uphold rigorous analytics, drive ownership and impact, and mentor emerging leaders.

Requirements

10+ years in strategic finance, FP&A, investment banking, or private equity, including substantial experience at a high-growth technology company.
Advanced financial modeling and analytics capabilities, proven ownership of complex operating and headcount models.
In-depth knowledge of SaaS economics, including net revenue retention, gross revenue retention, churn drivers, expansion motions, and cost-to-serve.
Direct experience supporting Implementation, Technical Account Management, Support, or Product Operations is highly preferred.
Ability to distill large, complex datasets into clear, actionable insights for senior leadership.
Demonstrated capacity to operate at a senior level with substantial independence, managing multiple large workstreams and driving cross-functional outcomes through influence.
Proven people leadership, with experience building and developing high-performing teams and elevating analytics standards across the organization.
Strong communication and executive presence, able to present with credibility to C-suite and Board audiences.
Public-company experience or readiness is a plus.
Familiarity with financial planning tools such as Anaplan, and with Salesforce and SQL is beneficial.

Technologies

Anaplan
Salesforce
SQL

Benefits

Equity

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1mo ago

Product Manager - Vice President

JPMorganChase Jersey City, NJ

Jersey City, NJ

1mo ago Closed

Full time Analytics Business Analytics Business Intelligence

This position is no longer accepting applications (closed Jun 30, 2026).

Job Description

JPMorganChase offers comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, commission-based pay, and discretionary incentive compensation (cash and/or forfeitable equity). This onsite role in Jersey City, New Jersey centers on Data Reporting, Analytics and Insights across JPM Access and core connectivity channels, with accountability for client impact, platform resilience, and financial performance. You will lead the vision across APIs, Host-to-Host connectivity, the JPM Access web platform, and Client Management Support in a regulated environment.

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Commission-based pay
Discretionary incentive compensation (cash and/or forfeitable equity)

Responsibilities

Articulate a product strategy and vision for Data Reporting, Analytics and Insights that creates value for customers across JPM Access and related connectivity channels.
Lead discovery and market research incorporating client, stakeholder, and regulatory inputs to identify customer solutions and weave them into the roadmap.
Own the product backlog to enable development aligned with the strategic roadmap and value proposition, covering prioritization, dependency management, and release planning.
Establish a success metrics framework and monitor cost, feature functionality, risk posture, reliability, adoption, and operational outcomes to guide prioritization and trade-offs.
Oversee financial performance and investment governance, including P&L management, budget planning, investment cases, spend prioritization, margins and cost-to-serve, and benefit realization, with input on pricing, packaging and funding models as relevant.
Set up executive stakeholder cadence and govern by preparing materials, negotiating trade-offs, and guiding decisions across product, technology, operations, and controls while actively managing risks and dependencies.
Guide senior client engagements to validate strategy, convey roadmap direction, and resolve escalations with Coverage and client teams, translating outcomes into governed product decisions and delivery plans.
Lead go-to-market readiness and broad-scale adoption by shaping positioning, enabling teams, establishing launch governance, ensuring operational readiness, and obtaining required control sign-offs, while overseeing post-launch reviews and adoption plans.
Maintain resiliency and control standards through adherence to control design, operational and audit readiness, and disciplined incident management, including leading governance forums and coordinating audit responses as needed.
Develop a high-performing product organization by establishing execution and documentation standards, mentoring talent, and shaping an operating model that drives accountability and cross-functional delivery at scale.

Requirements

5+ years of experience in product management or a related domain
Proven end-to-end ownership of product strategy and multi-phase roadmap delivery across multi-channel platforms, accountable for outcomes and operational performance
Experience in regulated environments with resiliency, controls, audit readiness, and incident management; ability to establish governance routines balancing speed with risk and compliance
Ability to define and manage performance and risk metrics across cost, feature functionality, risk posture, reliability, adoption, and operational performance, using them to drive prioritization and disciplined trade-offs
Proven financial and investment governance capabilities, including managing budgets, developing and presenting business cases, prioritizing investments, and tracking ROI, benefit realization, and value delivery
Strong judgment and executive communication to balance client value, risk and control requirements, and cost; ability to influence senior stakeholders in a matrixed environment without direct authority
Ability to leverage modern productivity and automation tools, including responsible use of AI for summarization, requirements articulation, reporting, and workflow efficiency, while maintaining governance, auditability, and appropriate controls

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