Product Manager - Vice President

JPMorganChase offers comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, commission-based pay, and discretionary incentive compensation (cash and/or forfeitable equity). This onsite role in Jersey City, New Jersey centers on Data Reporting, Analytics and Insights across JPM Access and core connectivity channels, with accountability for client impact, platform resilience, and financial performance. You will lead the vision across APIs, Host-to-Host connectivity, the JPM Access web platform, and Client Management Support in a regulated environment.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Commission-based pay
• Discretionary incentive compensation (cash and/or forfeitable equity)

Responsibilities

• Articulate a product strategy and vision for Data Reporting, Analytics and Insights that creates value for customers across JPM Access and related connectivity channels.
• Lead discovery and market research incorporating client, stakeholder, and regulatory inputs to identify customer solutions and weave them into the roadmap.
• Own the product backlog to enable development aligned with the strategic roadmap and value proposition, covering prioritization, dependency management, and release planning.
• Establish a success metrics framework and monitor cost, feature functionality, risk posture, reliability, adoption, and operational outcomes to guide prioritization and trade-offs.
• Oversee financial performance and investment governance, including P&L management, budget planning, investment cases, spend prioritization, margins and cost-to-serve, and benefit realization, with input on pricing, packaging and funding models as relevant.
• Set up executive stakeholder cadence and govern by preparing materials, negotiating trade-offs, and guiding decisions across product, technology, operations, and controls while actively managing risks and dependencies.
• Guide senior client engagements to validate strategy, convey roadmap direction, and resolve escalations with Coverage and client teams, translating outcomes into governed product decisions and delivery plans.
• Lead go-to-market readiness and broad-scale adoption by shaping positioning, enabling teams, establishing launch governance, ensuring operational readiness, and obtaining required control sign-offs, while overseeing post-launch reviews and adoption plans.
• Maintain resiliency and control standards through adherence to control design, operational and audit readiness, and disciplined incident management, including leading governance forums and coordinating audit responses as needed.
• Develop a high-performing product organization by establishing execution and documentation standards, mentoring talent, and shaping an operating model that drives accountability and cross-functional delivery at scale.

Requirements

• 5+ years of experience in product management or a related domain
• Proven end-to-end ownership of product strategy and multi-phase roadmap delivery across multi-channel platforms, accountable for outcomes and operational performance
• Experience in regulated environments with resiliency, controls, audit readiness, and incident management; ability to establish governance routines balancing speed with risk and compliance
• Ability to define and manage performance and risk metrics across cost, feature functionality, risk posture, reliability, adoption, and operational performance, using them to drive prioritization and disciplined trade-offs
• Proven financial and investment governance capabilities, including managing budgets, developing and presenting business cases, prioritizing investments, and tracking ROI, benefit realization, and value delivery
• Strong judgment and executive communication to balance client value, risk and control requirements, and cost; ability to influence senior stakeholders in a matrixed environment without direct authority
• Ability to leverage modern productivity and automation tools, including responsible use of AI for summarization, requirements articulation, reporting, and workflow efficiency, while maintaining governance, auditability, and appropriate controls