Associate Product Manager (Bilingual Mandarin)

The Associate Product Manager will contribute to growth across the customer lifecycle by using data-driven experimentation and product improvements. This role partners across functions to find opportunities from acquisition through retention and to measure the impact on revenue-driving outcomes.

Location and Work Setup

• San Jose, CA (onsite, in person)
• Candidates must be local to San Jose/Bay Area and able to follow the required onsite schedule

Compensation

• USD 90,000 - 110,000 per year

Role Summary

The Associate Product Manager supports customer acquisition, activation, retention, and revenue growth through experimentation and measurable product enhancements. The position emphasizes cross-functional collaboration to identify opportunities across the customer journey and to evaluate results against defined success metrics.

Responsibilities

• Identify growth opportunities by analyzing customer behavior, conversion funnels, user feedback, and market trends
• Collaborate with design, engineering, and marketing to launch improvements that increase conversion, engagement, and retention
• Support the growth product roadmap, coordinate delivery milestones, and track performance against success metrics
• Formulate hypotheses, support A/B tests, and analyze outcomes to determine whether to iterate, scale, or stop an initiative
• Monitor growth metrics and share performance insights and recommendations with stakeholders
• Conduct competitive research and user testing to uncover unmet needs and inform growth initiatives
• Support product launches through cross-functional coordination and measure adoption and post-launch performance

Requirements

• Fluency in Mandarin
• +1 year of product management experience
• Bachelor’s degree in Business Administration or a related field (preferred)
• Strong analytical skills to convert data into actionable insights and measurable improvements
• Understanding of growth metrics, including conversion, activation, retention, and customer lifetime value
• Familiarity with A/B testing, funnel analysis, and hypothesis-driven experimentation
• Experience partnering with technical teams on website optimization, system enhancements, or feature launches
• Excellent verbal and written communication skills, with the ability to explain priorities, findings, and recommendations clearly
• Strong collaboration and stakeholder management skills
• Ability to connect product decisions to business outcomes such as revenue, acquisition costs, and profitability

Benefits

• 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
• Discretionary year-end bonus
• Paid vacation days and sick leave
• Paid Holidays + Floating Holidays
• 401k match
• Free snacks and drinks in office
• Employee discount
• Gym access in building
• Company engagement events
• Referral program
• Health insurance
• Dental insurance
• Vision insurance
• On-site gym
• Paid time off
• 401(k) matching

Physical Requirements

• Regularly required to sit
• Frequently required to talk or hear
• Occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl
• Occasionally lift and/or move up to 20 pounds
• Specific vision abilities required: close, distance, and color vision

Application Questions

• Are you fluent in Mandarin?
• Are you currently located in San Jose or elsewhere in the Bay Area?

Education

• Bachelor’s degree in Business Administration or a related field