eGRC Product Owner II (US) Risk Assessment

The eGRC Product Owner II – Risk Assessment role at TD Bank focuses on ensuring Agile/Scrum delivery teams produce stakeholder-focused product increments that maximize value. This position owns a prioritized backlog, manages delivery blockers, and supports risk and compliance outcomes through product leadership and expert guidance across the enterprise.

Key Responsibilities

• Partner with other Product Owners and senior management to align execution with the product vision.
• Create, maintain, and continuously prioritize the product backlog, including ongoing re-prioritization of user stories to deliver customer and end-user value.
• Manage delivery blockers and proactively raise issues that impede efficient delivery of customer-focused increments.
• Continuously assess customer feedback and use it to inform product and delivery process improvements.
• Support a positive work environment by reinforcing Agile principles of transparency, collaboration, and engagement.
• Provide people management leadership, including hiring, setting goals, developing staff, performance management, compensation decisions, promoting teamwork, handling disciplinary actions as required, and ensuring required human resources processes are followed.
• Serve as a senior specialist and advisory resource for executives and business segment leaders, governing requirements for the scope of own work.
• Integrate enterprise and/or business segment strategy into program design, policy formulation, and operating standards within areas of expertise.
• Anticipate emerging business trends and regulatory or risk issues to recommend large-scale product, technical, functional, or operational improvements.
• Advise on execution strategy and lead development and deployment of functional programs or initiatives in scope or across multiple specialties.
• Address unique and ambiguous problems with broad impact, including oversight of standards, controls, and operating methods with significant financial and operational impact.
• Engage stakeholders to influence change, frame information in an organizational context, and drive action.
• Review performance analytics and recommend strategies to improve the customer or end user product experience.
• Participate in Scrum or Kanban events (for example stand-ups and retrospectives) and share ideas for improving product value or delivery efficiency with leadership as appropriate.
• Drive compliance and risk management practices, including identifying, mitigating, and reporting risk issues per enterprise policy and ensuring escalation processes are followed.
• Ensure business operations comply with applicable internal and external requirements (including financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Lead or contribute to cross-functional and enterprise initiatives as a subject matter expert to provide guidance for complex situations.
• Define OKRs in partnership with stakeholders across the organization.
• Manage oversight and monitoring of risk and regulatory compliance across supported functions, ensuring key controls and processes are effectively managed.
• Oversee facilitation and/or implementation of action or remediation plans for performance, risk, or governance issues.
• Lead the submission and discussion on the Quarterly Business Review with respect to the product.
• Contribute to strategic priorities for the business segment or enterprise functional area and develop annual and/or long-term plans for own area.
• Act as a brand ambassador for the business area/function and the bank, internally and/or externally.

Agile Execution and Delivery Practices

• Provide user story design oversight, including accepting or rejecting user stories based on agreed Definition of Done and Acceptance Criteria.
• Manage delivery initiatives and, depending on complexity, oversee multiple development team (pod) backlogs.
• Align with senior management on the product delivery roadmap, including Minimum Marketable Features or Minimum Viable Products and release cadence.
• In alignment with the product vision, create and maintain backlog content and continuously re-prioritize stories for maximum value delivery.
• Support day-to-day readiness for application changes by proactively engaging established business process partners to help establish Day 2 processes.
• Manage defect management and prioritization.

Collaboration Across Governance and Controls

• Partner with corporate and/or control functions to ensure alignment with enterprise and regulatory requirements.
• Lead relationships with business lines and control functions to ensure alignment with enterprise and/or regulatory requirements.
• Protect the organization’s interests by identifying and managing risks and escalating non-standard, high-risk transactions or activities when necessary.
• Support team awareness of emerging issues, evolving regulatory requirements, and potential impacts to the Bank.
• Maintain a culture of risk management and control aligned to risk appetite through effective processes.

Required Qualifications

• Undergraduate degree and/or product certificate required.
• 10+ years of relevant experience.
• 5-7 years Product Owner or Agile related delivery experience.
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset.
• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset.

Preferred Qualifications

• Experience building logical data models to create a holistic Risk Assessment feeding into a broader risk management framework.
• Expertise in building system requirements from business requirements for Risk Assessment programs.
• Expertise in building new and updating existing complex data sets spanning multiple risk components.
• Background working with eGRC vendors and third-party content vendors.
• Proficiency with the Reg Change Management lifecycle.
• Policy Management experience, including establishing a policy inventory with workflows to support lifecycle management, linking to LRRs and controls, and enabling governance and accountability.
• Monitoring and Testing experience, including establishing a monitoring inventory with testing integration and automated testing methodology.
• Issue Management experience integrating enterprise Issue Management into a broader Compliance Management System, including testing, Risk Assessment, and LRRs.

Compensation and Location

• Location: Charlotte, NC (onsite)
• Work hours: 40
• Salary: USD 115,440 to 186,160 per year
• Line of business: Enterprise Enabling Functions
• Work location: Charlotte, North Carolina, United States of America

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition
• Base salary and variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards through participation in an incentive plan

Travel and Physical Requirements

• Domestic travel: Occasional
• International travel: Never
• Performing sedentary work: Continuous
• Performing multiple tasks: Continuous
• Operating standard office equipment: Continuous
• Responding quickly to sounds: Occasional
• Sitting: Continuous
• Standing: Occasional
• Walking: Occasional
• Moving safely in confined spaces: Occasional
• Lifting/Carrying (under 25 lbs.): Occasional
• Lifting/Carrying (over 25 lbs.): Never
• Squatting: Occasional
• Bending: Occasional
• Kneeling: Never
• Crawling: Never
• Climbing: Never
• Reaching overhead: Never
• Reaching forward: Occasional
• Pushing: Never
• Pulling: Never
• Twisting: Never
• Concentrating for long periods of time: Continuous
• Applying common sense to deal with problems involving standardized situations: Continuous
• Reading, writing and comprehending instructions: Continuous
• Adding, subtracting, multiplying and dividing: Continuous