Manager, Technical Product Owner

The Manager, Technical Product Owner (TPO) provides technology direction and hands-on operational leadership for IT product delivery using Agile practices.

Responsibilities

• Provide technical leadership to business and IT product teams to drive continual product innovation.
• Set vision and direction for IT development team(s) and stakeholders inside and outside the organization.
• Oversee technology initiatives to support timely completion and continuous improvement for managed products.
• Identify and remove impediments to enable delivery of product development deliverables against product roadmaps and company timetable.
• Partner with business leadership to align product development with product vision, roadmap, and business growth opportunities.
• Develop the technology roadmap for managed products, aligned to goals and objectives in the overall product roadmap.
• Own backlog management, iteration planning, and user story elaboration.
• Work closely with the Business Product Owner (BPO) to create and maintain a product backlog prioritized by business value or ROI.
• Lead planning for product release plans and set expectations for delivery of new functionalities.
• Provide monthly status reporting, including schedules, scope, and total estimated costs (hours and other expenses).
• Use Agile practices to oversee managed products so teams continually develop and improve effectively and efficiently.
• Ensure adherence to Service Level Agreements (SLAs) for customer-facing and critical internal systems.
• Ensure team adherence to company programming standards and controls.
• Stay current on key technology developments that may change or improve managed products.
• Serve as a liaison for managed products across company areas and within IT.
• Direct, organize, supervise, and assist product staff, including:
  • Reviewing and improving operating policies and procedures and ensuring implementation and maintenance.
  • Implementing new procedures as required.
  • Making personnel decisions related to employment, development, performance ratings, salary changes, promotions, transfers, and terminations.
• Perform other duties as assigned by management.

Requirements

• Proven ability to lead critical business systems and applications.
• Experience developing business applications using waterfall or Agile methods.
• Experience managing all aspects of the software application development lifecycle (SDLC).
• Willingness to apply Agile processes and principles.
• Outstanding communication, presentation, and leadership skills.
• Proven experience mentoring, coaching, and training less experienced staff.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Creative thinker with a vision.
• Strong attention to detail.

Minimum Preparation and Training

• Bachelor’s degree in computer science, information systems, or computer engineering, or equivalent work experience.
• 5+ years of industry experience, preferably in a business services organization with characteristics similar to Cass.
• 1-3 years of experience as a Product Manager/Lead or IT Manager.

Application Process

• Apply via Cass’s website: https://www.cassinfo.com/careers (use the “Apply” button for this position).
• You’ll be required to create an account and provide your resume, contact information, and other pertinent employment information.
• The application process typically takes 20 minutes or less.
• If you meet the minimum requirements, a member of the recruiting team will contact you to begin the interview process.

Location: St. Louis, MO (onsite) • Experience: 5+ years