Technical Product Owner, Sales

The Technical Product Owner, Sales will own the vision and prioritization of new features and enhancements within a product or platform scope handled by a squad. In this role, you translate business needs into clear user stories, drive value delivery and value realization at the squad level, and coordinate with stakeholders to support compliant, continuous improvement.

Responsibilities

• Shape the squad vision and roadmap, guiding the squad to deliver product and platform features aligned with business impact
• Develop and prioritize the backlog using business expertise and understanding of customer needs, translating requirements into user stories and acceptance criteria
• Balance business value with technical feasibility to optimize cost and improve delivery efficiency, while prioritizing stories and features
• Serve as the voice of the customer within the squad to ensure the squad builds the right thing
• Plan squad resourcing changes, including creating ASOE requests, interviewing, selecting, and onboarding members
• Own squad OKRs and drive accountability for shaping and hitting them
• Partner closely with Product/Platform Manager to establish business value and support messaging, communications, and customer outreach as needed
• Ensure products, features, and work meet relevant security, privacy, and compliance standards
• Drive continuous improvement across the product lifecycle
• Engage third parties to support delivery of squad objectives
• Drive solution selection and work with Lead Engineer to assess technical elements before user testing
• Facilitate release planning, sprint planning, and stakeholder demos
• Coordinate with other squads through product/platform synchronization ceremonies to execute cross-squad tasks
• Drive reporting and analytics to provide visibility into squad performance, including sprint metrics and user results
• Partner with Lead Engineer to manage technical debt alongside feature delivery
• Own and manage documentation and information
• Collaborate to ensure partners understand roadmap activities, design, interdependencies, and timelines
• Participate in all squad ceremonies, leading and optimizing the flow of value using tools and reporting cadence

Requirements

• Creates a culture focused on helping the people and organizations you touch
• Commitment to Our Credo and Diversity, Equity & Inclusion, including attracting, developing, and retaining talent that reflects the communities teams serve
• Foundational knowledge and methods to identify, engage, and build empathy with customers, applying these methods in daily work
• Strong alignment with business agility, Agile delivery, and a fail-fast mindset focused on measurable outcomes
• Demonstrated success leading cross-functional self-organized teams
• Contributes ideas that challenge thinking
• Strong problem-solving skills, including the ability to analyze situations accurately and make productive decisions based on informed judgment
• Understanding of customer journeys and customer experience
• Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation, and Emerging Technology
• Proven knowledge of standard practices, technologies, and supporting industry principles
• Experience gathering requirements and translating them into a product vision using expertise across product development, engineering, and UX
• Deep understanding of business and processes, along with high-level understanding of high-quality digital product delivery
• Experience managing a product backlog and release plan, tracking team-level metrics, participating in product team ceremonies, and removing blockers (including burndown chart and release burn up)
• Experience building systems and tools that enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology)
• Product Management experience for Salesforce Sales Cloud
• Experience in CRM, Data & Analytics, and MedTech commercial operations environment
• Strong organizational and analytical skills with attention to detail
• Excellent English communication, written and verbal
• Ability to work autonomously with limited supervision, showing ownership and managing responsibilities
• Comfort operating in ambiguity and supporting multiple stakeholders in a dynamic environment
• Proactive, hands-on mindset with strong problem-solving
• High standards of professionalism, consistently delivering high-quality results

Technologies

• Salesforce Sales Cloud
• CRM
• DAM

Workplace

This role is onsite in Irvine, California.