Product Operations Lead

At Lululemon’s Bethesda, MD store, the Product Operations Lead combines store leadership with hands-on product execution to drive the store’s product strategy through precise operations and inventory management. This onsite role guides inventory shifts, oversees back-of-house processes, contributes to hiring and performance feedback, and serves as Supervisor on Duty to deliver a world-class guest experience, with a pay range of USD 24 - 29 per hour.

Responsibilities

• Work with store leadership to translate the product strategy into daily operations.
• Proactively plan and lead inventory processes, ensuring accuracy in line with standard operating procedures.
• Oversee product actions such as pullbacks, consolidations, and price updates.
• Foster a fun and productive atmosphere to engage the team during inventory management shifts.
• Monitor stock levels and share insights to support sell-through strategies and guest-ready product availability.
• Analyze daily business data, including sell-through metrics, to advise leadership on product focus and pricing where applicable.
• Participate in hiring, onboarding, and training processes, including recruitment decisions and recommendations.
• Provide performance feedback and development support through coaching and hands-on guidance.
• Promote an inclusive, respectful team environment with strong working relationships.
• As Supervisor on Duty, lead from the floor during open hours to deliver product education and a superior guest experience.

Requirements

• Legally authorized to work in the country where the store is located.
• Ability to travel to the assigned store using reliable transportation.

Benefits

• Comprehensive extended health, dental, and mental health coverage.
• Paid time off.
• Savings and retirement plan with employer matching.
• Generous employee discount.
• Access to fitness and yoga classes.
• Parental top-up benefits.
• Extensive catalog of development courses.
• Access to people networks, mentorship programs, and leadership series.

What We Look For

• Inclusion and diversity: fosters an inclusive environment that values differences.
• Integrity: acts with honesty, fairness, and ethics.
• Adaptability/Agility: thrives in a fast-paced setting and adapts priorities as needed.
• Leadership: motivates, develops, and guides others.
• Collaboration and teamwork: works well with others to achieve common goals and seeks diverse perspectives.
• Decision making/Problem solving: identifies improvements, evaluates options, and makes timely, effective decisions.
• Planning and organizing: manages work efficiently to align with priorities.
• Interactive communication: communicates clearly and understands others during interactions.

Work Context

• Involves moving through the store, sometimes in front-of-house with bright lights and loud music, and sometimes in back-of-house spaces without natural light.
• Team-based and intermittent independent work, often using computers or technical devices.
• Occasional lifting of boxes up to 30 lbs (13.6 kg) and using ladders to access materials.
• For experiential stores with food/beverage service: may involve using industrial kitchen equipment and exposure to heat when preparing items.

Schedule/Availability

• Schedule can vary based on store needs.
• Shifts typically include mornings, afternoons, evenings, weekends, and holidays.
• During peak times or special events, early mornings or late nights/overnights may be required for some team members.

Experience

• Minimum 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology.
• Some experience in leading, mentoring, delegating, or implementing processes with others.

Job Assets

• Education: High school diploma or equivalent, or higher.
• Experience in retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports and metrics to inform action.
• For experiential stores with food/beverage service: food safety and/or liquor service certification is a plus.