Product Operations Manager, Research Product

Anthropic, a San Francisco based public benefit corporation focused on advancing safe and beneficial AI, is seeking a Product Operations Manager for its Research Product. This hybrid role sits inside the Growth, Enterprise, and Verticals team, partnering with Product and Engineering to build, launch, and optimize frontier-model products while turning strategy into scalable delivery. The position offers a salary range of USD 240,000 to 260,000 per year and requires a bachelor’s degree.

Responsibilities

• Synthesize customer input and route feedback from strategic considerations to tactical actions
• Develop high-impact engagement points with partners across the product lifecycle
• Define user understanding with reliable metrics, dashboards, and testable hypotheses
• Create mechanisms to measure product success and impact through analytics dashboards and reports
• Streamline critical decision points for teams and affected partners
• Support team rhythms, rituals, and operating models such as offsites, monthly business reviews, and town halls
• Establish reliable run-of-business systems across products
• Improve common product development processes and tooling
• Foster effective collaboration among Product, Engineering, Sales, Customer Success, and Marketing
• Manage Early Access Programs and beta programs to validate hypotheses and improve products
• Maintain launch motions that enable confident releases and ongoing impact monitoring
• Provide cross-team roadmap visibility to drive alignment across functions
• Clarify to the organization what Product is working on and how it progresses

Requirements

• 4+ years of experience in product operations, program management, or related operational roles within hyper-scaling tech environments
• Mission-aligned with building safe and beneficial AI systems
• Proven track record of creating processes and programs from 0 to 1 and scaling them thoughtfully
• Experience working deeply with AI and frontier models
• Strong cross-functional collaboration skills and the ability to influence without formal authority
• Robust analytical capabilities translating complex qualitative and quantitative data into actionable insights and recommendations
• Success managing complex, multi-stakeholder initiatives in fast-paced, ambiguous settings
• Experience with launch coordination, early access programs, or customer feedback loops
• A passion for iterative, user-driven product development
• Ability to bridge strategy and execution, align multiple teams, and navigate ambiguity by creating structure where needed

Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Well-appointed office space

LOGISTICS

• Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Experience aligned with internal job level requirements
• Location-based hybrid policy: Staff are expected to be in one of our offices at least 25% of the time; some roles may require more time onsite
• Visa sponsorship: We sponsor visas where possible and will make reasonable efforts to assist with visa processes if an offer is extended, supported by an immigration attorney

We encourage you to apply even if you do not meet every listed qualification. Our aim is to consider a broad range of candidates, and we recognize that strong contributors from underrepresented groups may bring unique value to our work.

HOW WE'RE DIFFERENT

• We pursue high-impact AI research as large-scale, collaborative efforts with a focus on steerable, trustworthy AI, treating AI research as an empirical science and prioritizing broad impact over narrowly scoped puzzles
• Understanding our research directions is best done by reviewing our recent work, which builds on many prior directions and topics such as GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences

COME WORK WITH US

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space for collaboration. Guidance on candidates' AI usage is provided as part of our application process.