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Capgemini Sogeti

Product Owner

Capgemini Sogeti
Atlanta, GA $69k - $162k/yr Full time Posted 1h ago
Management Product Management Product Owner Project Management
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Job Description

Hands-on Product Owner role focused on guest-facing embarkation and check-in solutions for cruise operations, partnering across business, technology, vendors, and shipboard teams.

Responsibilities

  • Own the product backlog, enhancements, and issue tracking using JIRA and ServiceNow (SNOW).
  • Collaborate with PMO, Engineering, Infrastructure, Network, Cybersecurity, and business teams to define requirements and deliver solutions.
  • Drive resolution of Tier-2 incidents through cross-functional coordination.
  • Partner with development teams across the SDLC, including testing, release planning, and production support.
  • Act as the primary contact for vessel deployments, new builds, dry docks, and hardware refresh initiatives.
  • Configure, provision, inventory, and deploy tablets and mobile devices for client operations.
  • Support SIT, UAT, load testing, and Proof of Concept activities.
  • Coordinate and support remote check-in deployments, including device preparation, logistics, and on-site operational support.

Requirements

  • 5+ years of experience as a Product Owner, Product Manager, Business Systems Analyst, or similar role.
  • Strong experience with Agile/Scrum, JIRA, ServiceNow (SNOW), SDLC, UAT, and production support.
  • Proven ability to manage cross-functional stakeholders and technical teams.
  • Experience with hardware/device deployments, field operations, or hospitality/travel technology is a plus.
  • Excellent communication, problem-solving, and organizational skills.
  • Must be Miami-based and able to travel extensively to international destinations as business needs require.

Technologies

  • JIRA
  • ServiceNow (SNOW)
  • Agile/Scrum
  • SDLC
  • UAT
  • SIT

Benefits

  • Paid time off based on employee grade (A-F), including:
    • Vacation: 12-25 days, depending on grade
    • Company paid holidays
    • Personal Days
    • Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Role Location

  • Onsite role based in Miami, FL

Compensation Range

  • Base compensation range (posted location): USD 68,911 - 161,544 per year

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