Product Owner, Infor CloudSuite

The ERP Product Owner for Infor CloudSuite at YKK AP America Inc. serves as the key liaison between business functional groups and the IT operations organization. This role prioritizes ERP backlog items to deliver measurable business value while supporting a clean core approach and evolving manufacturing and operational processes with AI and automation.

Role Focus

Own the prioritization of ERP initiatives for Infor CloudSuite by translating business outcomes into an actionable product backlog. Ensure cross-system business processes operate effectively within the broader architectural landscape, while maintaining alignment to the enterprise AI and industrial automation roadmap.

Key Responsibilities

• Act as the primary authority for prioritizing ERP developments based on their ability to deliver measurable business value.
• Coordinate with business representatives and communicate ERP vision and strategy across the organization to ensure alignment with the enterprise AI and industrial automation roadmap.
• Use influencing skills to secure key decisions with senior leaders and key business stakeholders.
• Provide backlog prioritization and guidance to the ERP support team.
• Partner with business analysts and non-IT business stakeholders to analyze requirements and translate them into functional and technical specifications that improve productivity.
• Ensure ERP adoption delivers a superior user experience (UX) to drive employee satisfaction and business productivity.
• Identify opportunities for AI to supplement or eliminate manual processes both in and outside the ERP.
• Promote standard ERP functionality over customizations to minimize technical debt and support long-term scalability.
• Validate that cross-system business processes function efficiently within the broader architectural landscape.
• Work with master data owners to ensure the data strategy supports AI enablement and that data governance practices enforce accurate, complete, and compliant data.
• Evaluate and integrate generative AI use cases, such as cognitive copilots, to automate administrative tasks responsibly.
• Advocate for the company by influencing and steering Infor product managers on AI development opportunities within their ecosystem.
• Ensure the ERP footprint supports SOX-like compliance controls and regulatory needs, including sustainability data (ESG) and data sovereignty standards.

Required Qualifications

• Bachelor’s degree in the computer information field required.
• 6-8 years of progressive technical experience with the Infor LN and Infor CloudSuite platform, with consideration for a combination of education, certifications, and experience.
• Mandatory experience participating in architecture and technical decision-making for mid- to large-scale SaaS ERP transformations.
• Proven experience developing functional requirements with non-IT business users in cross-functional environments, with a strong preference for manufacturing experience.
• Exposure to Informatica Master Data Management (MDM) is preferable.
• Experience in ERP business process analysis, including Manufacturing, Supply Chain, Finance, and Procurement, and mapping functional needs to Infor capabilities and software-based solutions.
• Ability to translate complex business needs into future-looking technology roadmaps.

Technologies

• Infor LN
• Infor CloudSuite
• Infor CloudSuite modules
• Infor
• Informatica Master Data Management (MDM)

Supervisory Responsibilities

This job has no direct supervisory responsibilities.

Physical Demands

• Occasionally lift and/or move up to 25 pounds and use proper lifting techniques at all times.
• Specific vision abilities required for this role include close vision.
• Frequently required to sit.
• May occasionally be required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.

Travel Requirements

Travel required is less than 10%.

Work Environment

• Individuals are required to wear appropriate personal protective equipment (PPE) at designated times and in specified environments according to established safety program requirements.
• Noise level is typically moderate.
• May occasionally be exposed to moving mechanical parts.

Location

Atlanta, GA (onsite)

Recruiter Contact

ASHLEY LITTLE
[email protected]