Product Owner, Personal Lines

The Product Owner for the Personal Lines domain at Markel Service Inc. will steer backlog management and prioritize stakeholder needs within an agile environment, with a focus on API understanding and collaboration with internal and external partners to deliver valuable solutions. Based in Wauwatosa, WI with a hybrid work arrangement.

Responsibilities

• Own and refine the product backlog and the user stories backlog to guide development efforts.
• Track development progress and plan product releases in alignment with business objectives.
• Engage with customers and end users to gather input on desired features and capabilities.
• Provide regular status reports to management and stakeholders on development activities.
• Evaluate customer feedback to identify high-value features and components for the product.
• Contribute as a member of the product services group, aligning with business objectives for the assigned line and supporting leadership in achieving them.
• Facilitate clear communication among business stakeholders, external partners, and the internal technical team.
• Develop a thorough understanding of Markel APIs and apply API analysis with external partners.
• Offer functional design details and clarifications on user stories to assist development teams in delivering quality products.
• Triaging defects that impede application functionality and prioritizing fixes.
• Assist with testing activities as needed to verify solutions meet requirements.
• Support the creation of technical documentation and training materials.
• Consult with stakeholders, providing expertise on current system features and capabilities to inform approaches toward business outcomes.

Requirements

• Strong understanding of the relationships among API contracts, specification documents, and sample request/response payloads, with the ability to interpret, analyze for consistency and accuracy, and produce the associated artifacts.
• Experience with insurance underwriting systems is a plus.
• Excellent analytical and problem-solving skills with the ability to identify and resolve issues with minimal guidance.
• Effective verbal communication capable of conveying technical matters to both technical and non-technical audiences.
• Meticulous attention to detail and accuracy in work output.
• Strong organizational and time-management capabilities.
• Minimum two years of product ownership or backlog management experience; a Bachelor’s degree is preferred or equivalent experience.

Technologies

Primary focus on APIs and API ecosystems as part of the product development process.

Benefits

• Health, dental, and vision insurance plan options, with optional life, disability, and AD&D coverage.
• 401(k) plan with employer matching contributions.
• Employee Stock Purchase Plan.
• Paid time off (PTO).
• Corporate holidays and floating holidays.
• Parental leave.

US Work Authorization

US work authorization is required. Markel does not provide visa sponsorship for this position, now or in the future.

Who We Are

Markel Group (NYSE MKL) is a Fortune 500 holding company with more than 60 offices across 20 plus countries. The organization operates across insurance, reinsurance, specialist advisory, and investment activities worldwide.

What’s In It For You

• Work within the Markel Style framework, supporting a balanced approach to life at home and at work.
• Competitive benefits programs designed for a diverse and changing environment and across all stages of life.
• Full-time employees may choose from multiple health, dental, and vision plans, with optional life, disability, and AD&D coverage.
• 401(k) plan with employer match and an Employee Stock Purchase Plan.
• Paid time off, corporate holidays, floating holidays, and parental leave.

Are You Ready to Play Your Part

Click Apply Now to submit our short application so we can learn more about you.

Caution: Employment Scams

Markel cautions about employment scams where recruiters impersonate legitimate offers to obtain personal information. Legitimate Markel postings appear on Markel Careers, and communications come from Markel.com email addresses. If you encounter a suspected scam, please report it to [email protected]. Markel is an equal opportunity employer and does not discriminate on any protected characteristic. If you require accommodations during the application process, please contact [email protected].