Senior Associate, Product Manager - Fintech Products

This on-site Senior Associate Product Manager role in New York, NY focuses on Capital One Travel fintech products, guiding end-to-end customer experience and product strategy in partnership with Hopper to scale fintech offerings. The position offers a salary range of USD 121,300 to 138,400 per year and requires a Bachelor’s degree.

Responsibilities

• Collaborate with internal stakeholders and external partners to shape the future of Capital One Travel fintech in partnership with Hopper.
• Work with business and design peers to define the fintech customer experience strategy, optimize in-market products through rapid testing, and contribute to new fintech product development.
• Focus on creating exceptional customer experiences by analyzing feedback, leading usability and observational research with the design team, synthesizing insights, and prioritizing backlog optimizations and new features.
• Strategically prioritize the roadmap to balance building a product customers love with driving growth and value for the expanding business.

Requirements

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Benefits

• Health benefits
• Performance-based incentive compensation (cash bonuses and long-term incentives)

Human Centered

• Collaborate with technology teams to establish comprehensive acceptance criteria and identify the need for additional research to inform future feature design
• Break down business epics into features and user stories, guiding the team toward the lowest feasible effort or MVP for valid feature testing

Business Focused

• Demonstrate a growth mindset and use hypothesis-driven data assessments to ensure the product or feature meets real business needs
• Own and prioritize feature development roadmaps, ensuring processes and procedures are followed to manage risk

Technology Driven

• Operate autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology
• Collaborate with designers, technologists, data scientists, and subject-matter experts to build cutting edge solutions for customers
• Deliver well-managed product platforms by understanding technology trends and architecture strategy

Transformational Leadership

• Engage in horizontal forums to leverage a network of trusted relationships among tech teams, designers, stakeholders, and partner teams
• Articulate a clear product roadmap to drive business value and share updates with stakeholders, elevating the team’s results

We Want You If You Are

• Intellectually curious, comfortable with ambiguity, eager to learn, and willing to pursue challenging questions
• Effective communicator and influencer who can clarify complex ideas for diverse audiences and rally colleagues
• Action-oriented doer who can navigate obstacles, stay organized, multitask, and prioritize work
• Passionate about customers and building collaborative teams that ship valuable products
• Learner with humility and a willingness to acquire new knowledge or technologies
• Team player who thrives in diverse settings and prioritizes collective goals

Basic Qualifications

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years collaborating with cross functional teams as a product owner in an agile development process