Senior Product Manager

RB Global / IAA is seeking a Senior Product Manager to shape vehicle intake product direction and deliver upstream experiences for sellers in the United States (onsite).

Responsibilities

• Set the vision and product strategy for a go forward upstream intake direction
• Own product roadmap creation and execution for vehicle intake and assignment
• Find, prioritize, and drive improvements to user experience and engagement across IAA upstream solutions
• Build and maintain relationships with insurance carriers, stakeholders, and business leaders
• Analyze trends and conduct research related to upstream salvage transformation and carrier or provider priorities
• Benchmark competitors and identify strategic white space opportunities
• Define intake and assignment products for provider users
• Move intake toward earlier, faster, lower touch paths that reduce delay and avoidable fees
• Capture carrier and stakeholder input into clear product definitions and business cases for Engineering
• Translate complex business requirements into actionable strategic product plans
• Define and track KPIs including cycle time, contact cost, and storage cost
• Partner with Marketplace Ops, CSAT, B2B, and Engineering to deliver intake initiatives
• Surface emerging carrier needs and risks across the intake and assignment landscape
• Represent the carrier perspective within Product Management to guide prioritization
• Attend conferences and trade shows, and evaluate emerging technologies impacting remarketing

Requirements

• 5+ years of experience owning product strategy or significant large-scale product leadership
• Experience owning business-critical carrier and provider product outcomes
• Track record of successful strategic product delivery and lifecycle product management
• Demonstrated focus on building great products and evolving digital user experiences
• Broad product management experience across methodologies, frameworks, and tools
• Strong prioritization and justification experience
• Expertise across product development processes, tools, and expectations
• Comfort presenting and collaborating across business and technical teams
• Ability to switch between creative and analytical thinking
• Use qualitative and quantitative customer data to inform decisions
• Plus: Technical experience
• Plus: Experience with Claude, Atlassian, Microsoft, and Figma

Salary

• USD 112,680 - 140,800 per year

Location

• United States (onsite)

Technology

• Claude
• Atlassian
• Microsoft
• Figma