Senior Product Manager

At Gallup, you’ll help strengthen a portfolio of products that deliver measurable returns. This hybrid role in San Francisco combines evidence-based product leadership with hands-on work using modern LLM tools and APIs, supported by benefits designed for long-term wellbeing and stability. You’ll collaborate with engineering, design, research, and senior product leaders to turn high-potential opportunities into products that drive adoption, growth, and ROI.

Responsibilities

• Identify and size market opportunities by synthesizing customer insights, market and competitive signals, and Gallup’s data to determine where to play, which segments to serve, and the potential return.
• Build business cases and keep initiatives aligned to impact, effort, and risk while maintaining focused, well-communicated roadmaps tied to the core products.
• Define success metrics, guardrails, ROI expectations, and stop conditions before development begins, including the measures needed to evaluate results.
• Lead end-to-end product decisions by clarifying problems, defining scope, validating assumptions with customers, and deciding when to advance, pivot, or stop.
• Engage directly with enterprise clients, senior internal stakeholders, and early adopters to test ideas and refine products.
• Anticipate risks and surface trade-offs early to keep work focused and moving forward.
• Partner with research and design to create user experiences grounded in behavioral science and Gallup’s rigorous research standards.
• Lead cross-functional product launches in partnership with the launch program manager.
• Help elevate product management standards, practices, and capabilities across the team.

Requirements

• Bachelor’s degree in computer science, computer engineering, or a related field (or equivalent experience), required.
• At least six years of product management experience with accountability for product strategy and execution, including at least two years owning a complex product with multiple stakeholders; program or project management experience is valuable context but does not substitute for product ownership, required.
• Demonstrated experience sizing opportunities, building business cases, and prioritizing product investments based on business impact, required.
• Strong stakeholder management experience, including working with enterprise clients and senior executives, required.
• Commitment to work on-site at Gallup’s San Francisco office at least three days per week, required.
• Eligibility to work in the United States; this position is not eligible for employment visa sponsorship.

Benefits

• Medical, dental, vision, life, and other insurance options
• Fully vested 401(k) retirement savings plan with company matching
• Employee stock ownership program
• Mass transit reimbursement
• Family-building benefits
• Employee assistance program
• Various reimbursements and activities that enhance associates’ wellbeing
• Estimated annual salary range: $200,000-$240,000

What Makes You Stand Out

• Commercial judgment: Evaluate opportunities through customer value, ROI, revenue, retention, and cost; size opportunities, build business cases, and recommend where to invest and when to stop based on evidence.
• Persuasive leadership: Communicate complex ideas with clarity and diplomacy, earn trust with senior stakeholders and enterprise clients, and influence decisions across teams.
• Evidence-based thinking: Use customer insight, market signals, and behavioral data to define measures of success and evaluate results objectively.
• End-to-end ownership: Lead every phase of product delivery with accountability for product outcomes, bringing structure to ambiguity and sound decision-making.
• Hands-on AI experience: Prototype with LLM tools and APIs and have shipped or planned model-driven features; collaborate on AI performance evaluation, model quality, and trade-offs.

What You Need (Preferred)

• Experience with B2B and B2B2C or multisided products
• Experience in B2B SaaS, edtech, HR tech, or assessment platforms
• Experience leading cross-functional product launches
• Familiarity with assessment or psychometric content