Senior Product Manager

Deluxe is building a developer platform and payment API ecosystem that helps teams integrate faster and deliver better payment experiences. This Senior Product Manager role is based in Minneapolis, MN (onsite), focused on owning end-to-end developer experience for Deluxe Merchant Services and shaping the roadmap across APIs, SDKs, webhooks/events, developer tooling, documentation, and testing environments.

Responsibilities

• Own the end-to-end developer experience for Deluxe Merchant Services, from discovery and integration through production launch and ongoing operation.
• Define and drive the developer platform roadmap across APIs, SDKs, embedded payment experiences, webhooks and events, developer tooling, documentation, and testing environments.
• Reduce integration complexity and time to market by identifying friction across the developer journey and creating intuitive, scalable integration experiences for developers with different levels of payments expertise.
• Partner with developers, ISV engineering teams, implementation teams, solution architects, support teams, and internal stakeholders to understand integration challenges and turn them into platform improvements.
• Set product requirements and priorities for developer-facing platform capabilities, balancing usability, scalability, security, technical considerations, and business needs.
• Use customer feedback, developer research, product usage data, and technical insights to prioritize enhancements and guide roadmap investment.
• Translate complex technical capabilities and integration challenges into clear product strategies, requirements, and business outcomes for stakeholders across the organization.
• Champion developer-first and API-first principles across Product and Technology to ensure new payment capabilities are simple and consistent to consume externally.

Requirements

• 3-5 years of product management experience in SaaS, fintech, platform, or developer-facing products.
• Experience building or managing API-driven products, platforms, or developer ecosystems.
• Strong technical fluency with APIs, SDKs, webhooks, integrations, and modern software platforms.
• Strong analytical, communication, and cross-functional collaboration skills, with the ability to translate technical concepts into clear product priorities and business outcomes.

Preferred Qualifications

• Experience in payments, fintech infrastructure, embedded payments, or related financial technology products.
• Familiarity with core payment concepts such as authorization, capture, settlement, tokenization, and recurring payments.
• Experience working with products or platforms serving ISVs, SaaS providers, technology partners, or external developers.
• Familiarity with developer experience best practices, including API usability, documentation, sandbox environments, and integration tooling.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Employee type: Permanent
Time type: Full time